Update:
I have talked to both Symantec and Dell. Still trying to figure it out... Check out the difference in the information returned from manage drive attributes.... Not sure why yet.... It may be that the output is different because fl1 suggests a LTO3 tape that does not support encryption. The issue seems to be that when LTO4 tapes are mounted they are posted to bptm as LTO3 tapes. The library mount logs show as LTO4.... Firmware and drivers are up to date. NO_SIXTEEN_BYTE_CDB was missing on the non-working media server and I added it but still no go.... Not working.... 08:43:35.573 [4732.1396] <2> check_touch_file: Found D:\VERITAS\Volmgr\database\NO_SIXTEEN_BYTE_CDB from (roblib.c.6515) 08:43:35.573 [4732.1396] <2> manage_drive_attributes: report_attr, fl1 0x00010849, fl2 0x00000000 08:43:35.573 [4732.1396] <2> send_MDS_msg: MEDIADB 1 51946 001343 4001359 *NULL* 6 1270222961 0 0 0 0 0 0 3 19 0 17 1024 0 0 0 08:43:35.620 [4732.1396] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2046: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006 08:43:35.620 [4732.1396] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2060: service: bpdbm Working.... 06:00:55.819 [3840.3864] <2> io_open: SCSI RESERVE 06:00:55.835 [3840.3864] <2> check_touch_file: Found D:\VERITAS\Volmgr\database\NO_SIXTEEN_BYTE_CDB from (roblib.c.6515) 06:00:55.835 [3840.3864] <2> manage_drive_attributes: report_attr, fl1 0x00030849, fl2 0x00000000 06:00:55.835 [3840.3864] <2> manage_drive_attributes: encryption status: nexus scope 1, key scope 1 06:00:55.835 [3840.3864] <2> manage_drive_attributes: encryp mode 0x0, decryp mode 0x0, algorithm index 1, key instance 1459 06:00:55.835 [3840.3864] <2> io_open: file D:\VERITAS\NetBackup\db\media\tpreq\drive_IBM.ULTRIUM-TD4.004 successfully opened (mode 2) 06:00:55.835 [3840.3864] <2> write_backup: media id 001137 mounted on drive index 2, drivepath {2,0,2,0}, drivename IBM.ULTRIUM-TD4.004, copy 1 06:00:55.835 [3840.3864] <4> db_error_add_to_file: VBRT 1 3840 1 1 IBM.ULTRIUM-TD4.004 001137 0 1 0 0 0 Library mount logs... -- Mount History -- : #NO Thread Count Cart. Manu Cart. S/N Volser Lib Volser Host Cart. GEN Code Level DS-WRT DS-RD 1 5518 TDK H9XQL8I414 001342L4 Gen 4 85 1d 38 1 0 2 5510 FUJIFILM 079D106852 000492L3 Gen 3 85 1d 38 40987 94 3 5511 FUJIFILM 079D106852 000492L3 Gen 3 85 1d 38 83 81 4 5512 FUJIFILM 079D106852 000492L3 Gen 3 85 1d 38 27 93 5 5513 FUJIFILM 0796112369 000446L3 Gen 3 85 1d 38 117 74 6 5514 FUJIFILM 0796112369 000446L3 Gen 3 85 1d 38 4 68 7 5515 FUJIFILM 073Q108125 000049L3 Gen 3 85 1d 38 30 73 8 5516 TDK H9XQL8E086 001343L4 Gen 4 85 1d 38 1 0 9 5517 TDK H9XQL8E086 001343L4 Gen 4 85 1d 38 0 1 Dwayne Adams ________________________________ This email and any attachments are intended only for the named recipient and may contain confidential and/or privileged material. Any unauthorized copying, dissemination or other use by a person other than the named recipient of this communication is prohibited. If you received this in error or are not named as a recipient, please notify the sender and destroy all copies of this email immediately. 2010 Olympic and Paralympic Logo | ICBC Logo <http://icbc.com/>
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