Hi,

 

Does the D/R site have the same master, media servers as the source site?

Does the master at the D/R site have network connectivity to the media
servers and clients?

If it has the same hostname as the other server, how will the client know
which master server it is talking to?

Or is the client in this case the master?

 

Some screenshots or more logs of what is failing may be helpful.

Bpbrm logs from the master, bpcd from the master, job details, etc.

 

> <2> job_connect: Can't connect automatically to client pbcobk01 status =
> 25 err = 10061
> <2> job_connect: Can't connect to client pbcobk01
> <16> main: Can't connect to pbcobk01 (46)

 

Justin.

 

From: Infantino, Joe (Contractor) [mailto:jinfant...@intersil.com] 
Sent: Friday, March 16, 2012 9:05 AM
To: Justin Piszcz; Shekel Tal; Steve Quan; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Veritas-bu Digest, Vol 71, Issue 11

 

The old system is still up as that was our fallback option.

 

We don't have a spare drive in our lab to use for a hot catalog backup test,
at least not yet.  That was our next option, but we would need downtime
again to do the catalog backup/restore.

 

 

Joe Infantino

MCP, MCSA, Security+, ITILv3

Senior Systems Analyst

Security and Server Operations

Intersil Corporation

 

email:  <mailto:jinfant...@intersil.com> jinfant...@intersil.com

office: 321-724-7119

fax: 321-729-1186

 

www.intersil.com

 

From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin
Piszcz
Sent: Friday, March 16, 2012 9:02 AM
To: 'Shekel Tal'; 'Steve Quan'; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Veritas-bu Digest, Vol 71, Issue 11

 

Hi,

 

I've gone from 32-bit to 64-bit with Linux on several occasions and did not
have an issue; however I've not tried that with Windows.  Do you still have
the old master running?  Have you tried using a hot catalog backup (cold
backups are deprecated anyhow)?

 

Justin.

 

From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Shekel Tal
Sent: Friday, March 16, 2012 8:58 AM
To: Steve Quan; veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Veritas-bu Digest, Vol 71, Issue 11

 

Did you try run bpclntcmd prior to the upgrade?

 

I also noticed the 64 bit and 32 bit change but wouldn't have thought it
would make a difference

 

Regards,

Tal Shekel

CSA
FUJITSU

 

From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Steve Quan
Sent: 16 March 2012 12:54
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Veritas-bu Digest, Vol 71, Issue 11

 

What seems to "stick out", is the target OS is 64bit (vs the original 32bit
OS) .... and the problem only shows up after a "good" catalog restore ....

/Steve
---

> From: veritas-bu-requ...@mailman.eng.auburn.edu
> Subject: Veritas-bu Digest, Vol 71, Issue 11
> To: veritas-bu@mailman.eng.auburn.edu
> Date: Fri, 16 Mar 2012 07:00:04 -0500
> 
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> Today's Topics:
> 
> 1. cold catalog recovery (Infantino, Joe (Contractor))
> 2. Re: cold catalog recovery (Shekel Tal)
> 3. Re: cold catalog recovery (Infantino, Joe (Contractor))
> 4. Re: cold catalog recovery (Infantino, Joe (Contractor))
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Thu, 15 Mar 2012 16:38:58 -0400
> From: "Infantino, Joe (Contractor)" <jinfant...@intersil.com>
> Subject: [Veritas-bu] cold catalog recovery
> To: <veritas-bu@mailman.eng.auburn.edu>
> Message-ID:
> <13e204e614d8e04faf594c9aa9ed0bb712d79...@pbcomx02.intersil.corp>
> Content-Type: text/plain; charset="us-ascii"
> 
> We are trying to upgrade our NBU hardware and OS and are running into
> some issues that seem related to doing a cold catalog recovery and name
> resolution.
> 
> Current setup:
> Windows 2003 x86 SP2
> NBU 6.5.6
> 
> New setup:
> Windows 2008 x64 SP2
> NBU 6.5.6
> 
> Current server and new server are configured with the same name and ip
> address.
> 
> ISSUE:
> We can do a cold catalog backup and restore just fine but have a serious
> issue in the end. After both successes if we open the Activity Monitor
> we get an error - "Not connected, check if services are up."
> 
> All service are up.
> 
> bpjobsd log shows
> 
> <2> job_connect: Can't connect automatically to client pbcobk01 status =
> 25 err = 10061
> <2> job_connect: Can't connect to client pbcobk01
> <16> main: Can't connect to pbcobk01 (46)
> 
> We did a complete system rebuild, installed NBU 6.5.6, and configured to
> write to disk. Test backup ran and Activity Monitor worked fine. Did
> the catalog recovery and the issue came back.
> 
> I did some bpclntcmd tests and they all come back with the correct name
> but the IP shows as 127.0.0.1. I added the hostname and real IP to the
> hosts file with no luck.
> 
> I tried the following tests:
> bpclntcmd -pn = correct short name with 127.0.0.1
> bpclntcmd -self = correct short name with 127.0.0.1
> bpclntcmd -hn pbcobk01 = correct short name with 127.0.0.1
> bpclntcmd -ip xxx.xxx.xxx.xxx = correct host and xxx.xxx.xxx.xxx for ip
> address
> 
> If I do these test on the current server they come back with the actual
> IP of the system. 
> 
> TIA
> 
> Joe Infantino
> MCP, MCSA, Security+, ITILv3
> Senior Systems Analyst
> Security and Server Operations
> Intersil Corporation
> 
> email: jinfant...@intersil.com
> 
> www.intersil.com
> 

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