A year back i bought another pair of "Danner" boots. They were the most comfortable boots i ever had. I wore them every day for work. They split at the joint of the sole and upper.
I emailed Danner and asked about their garentee / warrenty, and was told no problem just take them back where you bought them, they will sort it out.
I did so, unfortunately, this is in england where the shop repeatedly pointed out that "the boots had been worn" and that "the boots have been walked in" and "what were they supposed to do". With little more than ill grace they agreed to have them looked at with regard to repair-at my expence.
I then emailed Danner and asked for their advice, Boy was i supprised.....
DANNER REPLIED "WHAT STYLE, WHAT SIZE, WHAT WIDTH FITTING AND GIVE US YOUR ADDRESS AND WE WILL FED-EX YOU A NEW PAIR TODAY - ON US. OUR BOOTS SHOULDNT FAIL AFTER A YEAR THEY SHOULD KEEP ON GOING"
Now thats service from a quality manufacturer.
If any one is after good quality comfortable hiking boots I gotta recomend DANNER BOOTS
iain
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