Byard: I sure am happy that the matter is closed. Especially because they contacted you directly. It does show some character. (not much)
But I agree with you about selling out your stock and not reordering. Alan Di Somma Phoenix,AZ. ----- Original Message ----- From: "Byard Miller" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, June 24, 2004 9:53 AM Subject: [VFB] Byard's Rant...Update... > > Received in today's mail a letter addressed to Line's End... > > ---------- > > "Please find enclosed a check in refund for the purchase price of the > Larva Lace Flex Loc you recently purchased. We are disappointed that > you are unsatisfied, but we remain convinced the product is a fine > one and it works beautifully with synthetic materials. > > We look forward to your business in the future and wish you the very > best fishing this season! > > Fish ON! > > Chris Linderman > President/Owner" > > ---------- > > As far as I'm concerned this issue is now closed. While they really > offered no apology for their abrupt treatment, they have at least > compensated for the unsatisfactory product. Be assured that as soon > as we sell off our current Larva Lace inventory, no more will be > offered. > > Thanks so much for your support folks...the internet can be a > powerful force. I suspect that they will rethink their future > responses to similar situations. Hopefully a lesson learned. > > Thanks again...byard > -- > > Byard Miller > Line's End Inc > <http://www.linesend.com>
