Thanks, Victoria. The reason I brought this up is because I was reviewing Standard Operating Procedures and our rather elaborate system for alerts and texting waiting students. It's most definitely an added value, above and beyond, but some professors just ignore the pre-planning part and the students pay for it. The desk staff like a challenge so they came up with the system. We do suggest group viewings and lobby professors but there are still situations.
On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F <[email protected]> wrote: > Hi Chris, > > In that case we might suggest that the professors ask the students to > organize themselves for a group viewing in the Library(we have some group > viewing rooms that can fit up to 12 people in them). > > We also might do "manual" hold, where we take down the name of the student > and when the video in question is returned, call or text the student next > in line and let them know they have 15 minutes to pick it up after the > call or text, or else lose that chance. > > But the other thing is to also acknowledge that this problem is created by > the professors not informing the Library of their needs in time. So while > you do what you can to solve it, don't take it to heart. Instead, call or > email the profs before next term and ask them what they will need next > term, to try and prevent it happening again. > > -Victoria > HKUST Library > > > >> Actually I'm referring to videos that are already reserved or >> restricted to in-house use. We have cases where three professors >> teaching the same course, without notifying us, have told their >> students to watch a given title in a given week. Typically the >> students start streaming in the day before class and there are >> frequent turn-aways. So some type of simpler hold system would be >> nice. >> >> On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw) >> <[email protected]> wrote: >>> Hi Chris, >>> >>> We would probably just put it on reserve and let them watch it in the >>> library. >>> >>> Cheers, >>> >>> Matt >>> >>> >>> -----Original Message----- >>> From: [email protected] >>> [mailto:[email protected]] On Behalf Of Chris Lewis >>> Sent: Monday, March 19, 2012 12:54 PM >>> To: Videolib >>> Subject: [Videolib] Procedure question: Do you have a hold queue for >>> situations when multiple students need to watch a given title before a >>> class? If so, how does it work? >>> >>> We have a somewhat cumbersome (15 step) system that involves a feature >>> in the circulation system and text messages. It's too complex to >>> remember when needed and I think someone surely has developed a simpler >>> intuitive system. Anyone? >>> >>> -- >>> Chris Lewis >>> Media Librarian >>> American University Library >>> 202.885.3257 >>> >>> For latest Media Services News: >>> Blog: http://aulibmedia.blogspot.com >>> Facebook: http://tinyurl.com/76uk7vr >>> Twitter: http://twitter.com/aulibmedia >>> >>> >>> Please think twice before printing this e-mail. >>> >>> VIDEOLIB is intended to encourage the broad and lively discussion of >>> issues relating to the selection, evaluation, acquisition,bibliographic >>> control, preservation, and use of current and evolving video formats in >>> libraries and related institutions. It is hoped that the list will serve >>> as an effective working tool for video librarians, as well as a channel >>> of communication between libraries,educational institutions, and video >>> producers and distributors. >>> >>> VIDEOLIB is intended to encourage the broad and lively discussion of >>> issues relating to the selection, evaluation, acquisition,bibliographic >>> control, preservation, and use of current and evolving video formats in >>> libraries and related institutions. It is hoped that the list will serve >>> as an effective working tool for video librarians, as well as a channel >>> of communication between libraries,educational institutions, and video >>> producers and distributors. >> >> >> >> -- >> Chris Lewis >> Media Librarian >> American University Library >> 202.885.3257 >> >> For latest Media Services News: >> Blog: http://aulibmedia.blogspot.com >> Facebook: http://tinyurl.com/76uk7vr >> Twitter: http://twitter.com/aulibmedia >> >> >> Please think twice before printing this e-mail. >> >> VIDEOLIB is intended to encourage the broad and lively discussion of >> issues relating to the selection, evaluation, acquisition,bibliographic >> control, preservation, and use of current and evolving video formats in >> libraries and related institutions. It is hoped that the list will serve >> as an effective working tool for video librarians, as well as a channel of >> communication between libraries,educational institutions, and video >> producers and distributors. >> > > > > VIDEOLIB is intended to encourage the broad and lively discussion of issues > relating to the selection, evaluation, acquisition,bibliographic control, > preservation, and use of current and evolving video formats in libraries and > related institutions. It is hoped that the list will serve as an effective > working tool for video librarians, as well as a channel of communication > between libraries,educational institutions, and video producers and > distributors. -- Chris Lewis Media Librarian American University Library 202.885.3257 For latest Media Services News: Blog: http://aulibmedia.blogspot.com Facebook: http://tinyurl.com/76uk7vr Twitter: http://twitter.com/aulibmedia Please think twice before printing this e-mail. VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.
