One thing I find is that alot of ISPs have a habit of claiming they dont
support a product just because their either #1 had to make certain
agreements with microsoft for things like priority listings in the IE ISP
listings, or #2 just dont feel like supporting it because they consider it
too small of a market to care about.
In general, 99% of the ISPs use POP3 (Post Office Protocol v3) for
incoming e-mail, and SMTP (simple mail transport protocol) for outgoing
mail. Means any standards complaint program works perfectly fine with
their services. In fact, AOL is the only major ISP which does not support
POP3/SMTP... The Mac is very good about supporting standards :-)
Educating their tech support staff to the fact that its rather simple to
give basic support to people with 'non-standard' e-mail programs and the
various terms the programs like to use goes a long way.
Here are some things to associate with one another...
Incoming mail: POP3, mail host, POP server, POP host
Outgoing mail: SMTP, mail relay host, relay host, SMTP relay, SMTP host,
outbound mail server
Now, then there is the less known IMAP, which is another issue. Most ISPs
do not enable this function, as it carries certain security risks.
I work for an ISP, so if you want some help getting setup, let me know...
Also, if you want a free POP3/IMAP account, let me know, I always like
supporting my fellow mac users :-)
-------------------
Brian Bruns
SOSDG - Summit Open Source Development Group
http://www.2mbit.com
ICQ: 8077511
On Mon, 20 Aug 2001, Steve Conrad wrote:
> Interesting....my ISP says that unless you are running Eudora 5+ or running
> the latest and greatest there is no support for you as older stuff is
> simply not supported. Now I am on a IIci running 7.5.5, 32M RAM and I use
> Eudora Light 3.1.3, the last one that will run on an 030. My ISP says I
> should be using Outlook as they support all versions of it (funny, they
> must have a deal with M$). Also, I am leaing that Macs are not really
> supported at any ISP in this area as they ays assume I am on a PC and when
> I mention its a Mac they have to go find an employee that knows Macs.
>
> STeve
>
> Steve Conrad
> 1818 Franklin
> Lexington, MO 64067
> 660-259-7176 http://sasha91.0pi.com
>
>
> It is no secret (nor should it come as any surprise) that humankind's
> most noble impulses often surface during the most trying of times, that
> human spirit rises to the challenge when faced with adversity, that human
> strength is born from human failings...Is it any wonder, then, that the
> SDF-1 crew became a tighter family after the fortress had been exiled than
> it had before?
>
> From the log of Captain (later Admiral) Henry Gloval
>
>
>
>
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