At 5:34 PM -0600 3/19/2003, Jeff Walther wrote:
> >Date: Wed, 19 Mar 2003 01:13:35 +0100
>>From: Marten van de Kraats <[EMAIL PROTECTED]>
>
>>Today I tried to help some people who just purchased a new external
>>US Robotics 56k faxmodem getting connected to the Internet. Officialy
>>it is a windows only modem, but since modems ought to be pretty
>>generic I thought I could get this thing running on their Mac.
>>I know there is nothing wrong with the modem port of this machine but
>>for some reason the modem just wouldn't work. I threw everything I
>>knew at it: modem script generator, freeppp instead of OT PPP, but it
>>just didn't work.
>>Does anyone know other ways to get a modem working? Is there a
>>possibility that this modem won't work on a Mac? What can I do?
>
>I don't know about yoru model, but on the older USR external modems
>(ca. 14,400) there was a bank of DIP switches somewhere on the modem
>and one or two of the switches had to be reset for it to work on a
>Mac.
>
>Oh, are you sure you have the proper hardware handshake modem cable?
IIRC those dip switches had to do with handshaking and/or signal
level. I haven't seen those switches since well before 14.4 modems.
I think the original poster stated they tried the modem with a
terminal emulator and it accepted the dial command but wouldn't dial.
1. Make sure your phone cord is working.
2. Make sure the phone cord is plugged into the right jack on the modem.
Some modems have two jacks that are the same but some have one for line
and a second one that is for connection to a phone. This
latter configuration
won't work with the line connected to the phone jack.
3. Listen to the phone line, is it a normal dial tone. Most
modems sense the
dial tone and won't attempt to dial if the dial tone is
absent (to avoid
crashing into a phone conversation). Voice mail and other phone
features will generate a different tone on the line which is
not detected
as a dial tone.
4. Try sending "AT Z" & RETURN. You should get an "OK" in response.
5. Try sending "AT H1" & RETURN. This should put the modem "off hook"
and you should hear a dial tone.
--
Clark Martin
Redwood City, CA, USA
Macintosh / Internet Consulting
"I'm a designated driver on the Information Super Highway"
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