Hello James and thank you.

Ever since I perform the reset all, I have not lost WiFi connectivity.  

As stable as technology can appear, there is still so many things that must
fall into place in order to make things work as we expect.

To me, this falls in the category of tech growing-pains (smile).

Mark


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of James Mannion
Sent: Saturday, May 12, 2012 11:00 PM
To: [email protected]
Subject: Re: Resolution to My iPhone Will Not Stay Connected to Wifi

Thanks Mark for posting this. It interestingly demonstrates that when people
have problems after an upgrade they immediately all start posting to the web
that the upgrade itself caused whatever the issue.
Sometimes the upgrade process is more to blame and for some reason the
upgrade process seems to often result in unwanted issues. A google search
can reveal a complete collection for example of how every single IOS release
has caused battery issues that didn't exist in the one before and they sware
are single handedly the fault of the new update. I think there may be
actually a similar collection although not as complete of wifi issues for
many IOS versions. It is most unfortunate when the problem actually is tied
to the IOS version, but thankfully it often is not necessarily.

On 5/12/12, M. Taylor <[email protected]> wrote:
> Hello Everyone,
>
> First, let me thank all of you who replied to my inquiry.
>
> Second,  Let me say that I resolved the issue which was so simple it 
> hurts me to post it but I will do so in hopes of sparing others a long 
> and lengthy troubleshooting experience.
>
> As I posted in my previous message, my iPhone 4 S began losing Wi-Fi 
> connectivity.  Actually, I noticed it a while back but in the last 
> couple of days it had gotten to an almost intolerable level; dropping 
> the connection after less than 10 seconds or so.
>
> 1.
> Yes, I reset the router but doing so had no effect as I suspected that 
> it would not given that my Windows computers and my Mac connected just
fine.
>
> 2.
> From the iPhone's Settings menu I chose to reset the network connection.
> This had no effect, as well.
>
> 3.
> Turning to iTunes, I decided to Restore my phone; immediately followed 
> by restoring a previously saved backup.  As it turned out, this was 
> not necessary however, if I had not placed a backup system on the 
> phone, I suspect the problem would have been resolved then and there.
>
> At this point, let me state that I am amazed at how well iTunes placed 
> the backup system on my phone.  It took a while but, when 
> completed,the phone looked identical to its former self.
>
> 4.
> When my problem persisted, I turned to the web and discovered that 
> many, many people were complaining of the same symptoms as I.  The 
> general consensus is that v5.1.1 has broken something in the 4 S.
>
> 5.
> For whatever reason, I decided to take my phone to the Genius Bar just 
> to confirm that the actual receiver was not damaged.
>
> 6.
> Reflecting on what I had just read on the web, I decided to update my 
> iPhone
> 4 to 5.1.1 to see if I could re-create the problem.  As strange as it 
> may sound, I was hoping that I could for doing so would confirm that 
> the issue was software and not hardware related; this would allow me 
> to cancel my Genius Bar appointment.
>
> 7.
> So, after updating my iPhone 4, I decided to fire up my old iPhone 3GS 
> as well and let it get in on the party.  By the way, my 3GS is still 
> running iOS 3.x.
>
> 8.
> To my astonishment, I could not re-create the problem on either my 3GS 
> or my
> 4 running 5.1.1.  This furthered my suspicion that my problem lay in 
> the 4 S hardware.
>
> 9.
> Back to Google and an obscure article that suggested that people 
> experiencing this issue should do the following:
>
> Now, let me just say that after doing the following, my iPhone 4 S is 
> running as smooth as Tupelo honey, Honey!
>
> On the iPhone 4 S go to the Settings menu.
> Next, select General.
> Next, select Reset.
> Finally, select Reset All Settings.  You will need to confirm your 
> selection.
>
> To my extreme delight, I discovered that while doing this fixed my 
> Wi-Fi connection problem, it did not reset all of my settings such as 
> SMTP servers, passwords, etc.
>
> Goodnight All and to all a good night.
>
> Mark
>
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