Hello Debbi,
I suspect that you are experiencing what many of us have; thus, I would
suggest that you perform the reset. Please be aware that while doing this
will not erase your media, you will need to provide some network passwords.
Rest assured that if VoiceOver is running before you perform the reset, it
will automatically start after the reset.
Since posting last night, I have received about 20 off-list replies of
people reporting the same problem and how they resolved it using the reset
all option.
Because of this, I have cleaned up the text in my original post and posted
it to Candle Shore.
The following is a slightly revamped version of my original post:
Resolution To Loss Of Wi-Fi Connectivity Problem On iPhone 4 S After
Upgrading To iOS 5.1.x
Hello Everyone,
After updating to iOS 5.1 or thereabouts, my iPhone 4 S began losing Wi-Fi
connectivity; in the last couple of days it had gotten to an almost
intolerable level; dropping the connection after less than 10 seconds after
each lock of the display screen.
I resolved the issue, the solution to which being so simple that it almost
hurts me to post it but I will do so in hopes of sparing others a long and
unnecessary troubleshooting experience.
1.
Yes, I reset the router but doing so had no effect, as I suspected that it
would not, given that my Windows computers and my Mac connected just fine.
2.
From the iPhone's Settings menu I chose to reset the network connection.
This had no effect, either.
3.
Turning to iTunes, I decided to Restore my phone; immediately followed by
restoring a previously saved backup. As it turned out, this was not
necessary, however. In fact, if I had not placed a previously saved backup
image on the phone after restoring, I suspect the problem would have been
resolved then and there. Of course, in such a scenario, I would have had to
rebuild my phone's data and media structure, something I dread even under
the best of circumstances.
At this point, let me state that I am amazed at how well iTunes placed the
backup system on my phone. It took a while but, when completed, the phone
looked identical to its former self; so much so that the problem got
restored right along with the backup (smile).
4.
When my problem persisted, I turned to the web and discovered that many,
many people were complaining of the same symptoms as I. The general
consensus is that v5.1.1 has broken something in the 4 S.
5.
I decided to schedule an appointment at the Apple Genius Bar in order to
confirm that the phone's Wi-Fi receiver was not damaged.
6.
Reflecting on what I had just read on the web, I decided to update my iPhone
4 from iOS 4.3 to 5.1.1 to see if I could re-create the problem. As strange
as it may sound, I was hoping that I could for doing so would confirm that
the issue was software and not hardware related; this would allow me to
cancel my Genius Bar appointment.
7.
In addition to updating my iPhone 4 to the latest iOS, I decided to fire up
my old iPhone 3GS as well and let it get in on the party. By the way, my
3GS is still running iOS 3.x.
8.
To my astonishment, I could not re-create the problem on either my 3GS or my
4 running 5.1.1. This furthered my suspicion that my problem lay in the 4 S
hardware.
9.
Returning to Google, I located an article that suggested that people
experiencing this issue should do the following:
Now, let me just say that after doing the following, my iPhone 4 S is
running as smooth as Tupelo honey, Honey! Its Wi-Fi connectivity is
rock-solid.
On the iPhone, go to the Settings menu.
Next, select General.
Next, select Reset.
Finally, select Reset All Settings. You will need to confirm your
selection.
To my extreme delight, I discovered that while doing this fixed my Wi-Fi
connection problem, it did not reset all of my settings such as SMTP
servers, passwords, etc. In fact, after performing the reset, I was back up
and running in a matter of minutes.
Good Luck To All And To All, Good Luck,
Mark
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Debbi Williamson
Sent: Sunday, May 13, 2012 8:23 AM
To: [email protected]
Subject: RE: Resolution to My iPhone Will Not Stay Connected to Wifi
Mark, it is interesting to read your post. I do not have a 4-s but I have
had trouble connecting via wifi at home ever since I updated the ios.
Wonder if the same thing would work for me.
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of M. Taylor
Sent: Saturday, May 12, 2012 11:56 PM
To: [email protected]
Subject: Resolution to My iPhone Will Not Stay Connected to Wifi
Hello Everyone,
First, let me thank all of you who replied to my inquiry.
Second, Let me say that I resolved the issue which was so simple it hurts
me to post it but I will do so in hopes of sparing others a long and lengthy
troubleshooting experience.
As I posted in my previous message, my iPhone 4 S began losing Wi-Fi
connectivity. Actually, I noticed it a while back but in the last couple of
days it had gotten to an almost intolerable level; dropping the connection
after less than 10 seconds or so.
1.
Yes, I reset the router but doing so had no effect as I suspected that it
would not given that my Windows computers and my Mac connected just fine.
2.
From the iPhone's Settings menu I chose to reset the network connection.
This had no effect, as well.
3.
Turning to iTunes, I decided to Restore my phone; immediately followed by
restoring a previously saved backup. As it turned out, this was not
necessary however, if I had not placed a backup system on the phone, I
suspect the problem would have been resolved then and there.
At this point, let me state that I am amazed at how well iTunes placed the
backup system on my phone. It took a while but, when completed,the phone
looked identical to its former self.
4.
When my problem persisted, I turned to the web and discovered that many,
many people were complaining of the same symptoms as I. The general
consensus is that v5.1.1 has broken something in the 4 S.
5.
For whatever reason, I decided to take my phone to the Genius Bar just to
confirm that the actual receiver was not damaged.
6.
Reflecting on what I had just read on the web, I decided to update my iPhone
4 to 5.1.1 to see if I could re-create the problem. As strange as it may
sound, I was hoping that I could for doing so would confirm that the issue
was software and not hardware related; this would allow me to cancel my
Genius Bar appointment.
7.
So, after updating my iPhone 4, I decided to fire up my old iPhone 3GS as
well and let it get in on the party. By the way, my 3GS is still running
iOS 3.x.
8.
To my astonishment, I could not re-create the problem on either my 3GS or my
4 running 5.1.1. This furthered my suspicion that my problem lay in the 4 S
hardware.
9.
Back to Google and an obscure article that suggested that people
experiencing this issue should do the following:
Now, let me just say that after doing the following, my iPhone 4 S is
running as smooth as Tupelo honey, Honey!
On the iPhone 4 S go to the Settings menu.
Next, select General.
Next, select Reset.
Finally, select Reset All Settings. You will need to confirm your
selection.
To my extreme delight, I discovered that while doing this fixed my Wi-Fi
connection problem, it did not reset all of my settings such as SMTP
servers, passwords, etc.
Goodnight All and to all a good night.
Mark
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