Try doing a reset all settings first. Then if that does not solve the
problem do an erase all content and settings and set it up as a new
device. Reason is if you restore from an iCloud backup the problem could
come back. If all else fails consider taking it to your nearest Apple
reseller.
Christopher Hallsworth
On 07/06/2012 22:49, Kimber Gardner wrote:
Hi All,
Over the past three days or so, my 4s has begun crashing, or rather VO
is crashing. The phone still seems to be on but there's no sound at
all -- no VO, no sound effects, nothing.
I've gotten sighted help each time to reboot the phone and it comes up
fine, but what may be causing this periodic crashing?
And what is the best way to deal with it? Should I restore the phone?
What kind of restore should I do? Could it be an app causing the
crashes?
This is a sudden and weird problem. Any thoughts are appreciated.
Kimber
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