My only suggestion is to try changing the DNS on the phone to 8.8.8.8, which
is Google's public DNS. Go to settings, wifi, double tap more info next to
the connection you are using, and double tap the DNS text field to make it
editable.
----- Original Message -----
From: "Carol Pearson" <[email protected]>
To: "VI Phone Users" <[email protected]>
Sent: Saturday, July 21, 2012 11:24 AM
Subject: ANY SUGGESTIONS FOR PROBLEM WITH STORES?
Hi all,
I have hit a real mess-up problem and am not sure how to solve it.
So far I've taken all out of app switcher and rebooted, and will try a
hard reset if I must ...
Basically, I have my iPhone and Pod using the same log-in password and
have had no problems till now. Today I went to purchase an app on my
phone and kept getting a message, whilst in the App Store and attempting
to purchase, that "Unable to connect to ITunes Store. (Bear in mind, I'm
in the App Store!)
The result is that I cannot download apps to my phone but, when trying the
same procedure with my iPod, this works. Unfortunately, the purchase
hasn't been transferred to my phone.
Ugh! Any suggestions on this one are most welcome.
Thanks.
Carol P
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