Don't quite follow how that would help, Chris, but perhaps you can explain
it to me off list.
Meantime all is now well and it did appear that it was some kind of outage
and, eventually, it was rectified.
Thanks all for comments and suggestions.
Carol P
---- Original Message ----
From: "chris hallsworth" <[email protected]>
To: <[email protected]>
Sent: Saturday, July 21, 2012 12:13 PM
Subject: Re: ANY SUGGESTIONS FOR PROBLEM WITH STORES?
My only suggestion is to try changing the DNS on the
phone to 8.8.8.8, which is Google's public DNS. Go to
settings, wifi, double tap more info next to the
connection you are using, and double tap the DNS text
field to make it editable. ----- Original Message -----
From: "Carol Pearson" <[email protected]>
To: "VI Phone Users" <[email protected]>
Sent: Saturday, July 21, 2012 11:24 AM
Subject: ANY SUGGESTIONS FOR PROBLEM WITH STORES?
Hi all,
I have hit a real mess-up problem and am not sure how to
solve it.
So far I've taken all out of app switcher and rebooted,
and will try a hard reset if I must ...
Basically, I have my iPhone and Pod using the same
log-in password and have had no problems till now. Today I went to
purchase an app on my phone and kept
getting a message, whilst in the App Store and
attempting to purchase, that "Unable to connect to
ITunes Store. (Bear in mind, I'm in the App Store!)
The result is that I cannot download apps to my phone
but, when trying the same procedure with my iPod, this
works. Unfortunately, the purchase hasn't been
transferred to my phone.
Ugh! Any suggestions on this one are most welcome.
Thanks.
Carol P
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