Hi, if the volume doesn't work she should try going to her at switcher and 
closing any apps that use the earpiece for example Skype Voice Apps Zello et 
cetera hopefully that will work.


Mark Brett

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> On 28 Jan 2015, at 19:47, Davy Cuppens <[email protected]> wrote:
> 
> Hi folks
> I have a belgian friend that has the following problem: she nolonger has 
> speech output on her iphone speaker. If she is plugging in ears, all is 
> working fine and normal. When plugging out the headphone, nothing is heard. 
> But, supposing she is settingg her timer or alarm clock and the alarm is 
> ringing, then suddenly voiceover is speaking normally throughout her 
> speakers. But after that she confirms the alarm with OK to stop, again, there 
> is no speech output anymore but there is still no problem when she uses 
> headphones. So I don't believe it's possible that there is a hardware error 
> because she can play alarm or music sounds.
> So What could be wrong?
> Regards
> Davy 
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