Reading all the way down, I just see this one message in the thread, so
I apologize if I'm covering old ground.
I wouldn't judge Apple's commitment to accessibility or the work of
their accessibility team based on how just one of their applications
performs on a non-Apple platform. If you just look at the Apple devices
and applications, there's enough there to keep a test team busy for a
life time. I'm also not sure what Apple's official support statement is
on supporting screen readers under Windows. I've only seen that they
recommend Window Eyes.
IMHO, I wouldn't be surprised if iTunes on Windows is a pretty low
priority for Apple. For example, they don't support the Metro interface,
there last round of changes was to give it a look and feel to match the
latest OSX software and so on. I think more and more people are using
their mobile devices to consume content more than their laptops and
desktops and so consequently people are buying laptops and desktops to
support their mobile devices and not the other way around. If Apple were
to drop the Windows version of iTunes altogether, I'm not sure they
wouldn't sell more Macs and not even notice a drop in sales on iPhones.
On 02/04/2015 03:27 PM, Ron Pelletier wrote:
Hi,
You haven’t been reading all the way down. I did report to Apple and
they responded that they support Windows Eyes when, in reality, Windows
Eyes say that they support only iTunes 11. I wrote back to Apple to ask
them to explain why they claim they support only Windows Eyes and they,
themselves say they don’t support above iTunes 11.
The response was that they support only Windows Eyes but that doesn’t
mean that Windows Eyes supports them so we have to wait for Windows Eyes
to update their software. That sounds like a game of pitch and catch.
They toss the ball to one another and, meanwhile, we are up the creek
without a paddle in a wire canoe.
Bottom line is that Apple is telling us to manage somehow until the
accessibility software catches-up to them. I would have thought that
the accessibility department at Apple would have given advance notice to
the company or companies so they could prepare ahead of time. If they
are an accessibility department, they must have tested iTunes 12.1 with
thee accessibility software they support. Meanwhile, where is Tim
Cook’s commitment to accessibility? This is not just one app, this is
the software we use to manage all our I devices. When they gave notice
of the availability of a new version, could they not have put a warning
that this new version does not work with screen review software or
didn’t they know because they didn’t test it?
Having said all that, don’t we have the responsibility of making sure
things are working before we jump into them? Were some of us in a bit
too much of a hurry to jump into the latest and greatest?
Now! that’s the flip side of the coin
Ron & Danvers
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