Mine has done this with both an Otter box and the smaller flexible case from Apple.

-----Original Message----- From: Kerri G
Sent: Tuesday, February 17, 2015 12:10 PM
To: [email protected]
Subject: Re: calls that cut out

Do you folks know where the antennas are in the 5S I wonder if the case I have is covering at least one of them
On Feb 17, 2015, at 1:57 AM, [email protected] <[email protected]> wrote:

Maybe3 you're moving your face away from your phone, just a little, or the phone from your face.

Carol P

----- Original Message ----- From: "Kerri G" <[email protected]>
To: <[email protected]>
Sent: Tuesday, February 17, 2015 1:05 AM
Subject: calls that cut out


Hi, all. I really don’t know if anyone can advise her but every time I call someone on my iPhone 5S, people tell me I am breaking up. I’ve called my career who sent me to Apple who ran a diagnostic test on the pone and sated all was well. I have 3 of 5 signal strength bars, I have turned the phone off and then back on again several times, all to no avail. What else can be done? thanks.

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