Hello, Sighard: It may still be Koodo because yes, it is on the Telus infrastructure but in this area, Telus does not have as many towers as Rogers though Telus is a superior company with better pricing. I have made several calls with a wired head set and on speaker phone, all of which worked flawlessly, I have yet to take the phone to an Apple store as there is not one in my area. I did disable L t e which seemed to have helped some. > On Feb 19, 2015, at 10:52 PM, Sieghard Weitzel <[email protected]> wrote: > > I highly doubt it’s your carrier. Koodo is on the Telus infrastructure, I was > with them for almost 3 years before switching back to Telus recently and > never had a problem. > > Did you try using a wired headset and did you do several calls with it to see > if that makes a difference? > > Despite what Apple did over the phone, if this is an easily reproduceable > problem, just take your phone to an Apple store and ask them to make some > calls so they can see for themselves. > > > Regards, > Sieghard > > From: [email protected] [mailto:[email protected]] On Behalf Of > Kerri G > Sent: Wednesday, February 18, 2015 5:16 PM > To: [email protected] > Subject: Re: calls that cut out > > Hi, Sighard: > > Just to clarify it happens on the ear piece at home where I get 3 of 5 bars > on Koodo mobile. I have disabled L e t removed the case, put the case back > on, even considered Rogers wireless, one of the most expensive carriers in > Canada. I’v e called Apple who ran a diagnostic on the phone, found nothing > wrong with it and suffice it to say, I”m going nuts. that >> On Feb 18, 2015, at 6:17 AM, Sieghard Weitzel <[email protected] >> <mailto:[email protected]>> wrote: >> >> Hi Kerri, >> >> Can you clarify where you find exactly the problem happens, I read this >> thread and find it unclear. You say in a couple messages that you find it >> happens more on earphones than with the speakerphone. Do you mean actually >> it happens more if the Apple Earpods (the headset which comes with your >> iPhone is plugged in) or do you mean it happens more when the phone is held >> up against your ear and the sound is coming from what would be the earpiece >> on a regular phone, e.g. the speaker that is built into the phone and which >> is against your ear? >> >> If so, have you tried to use it with an actual headset? >> >> It might be better if you test it with Voiceover turned off altogether. >> Without Voiceover calls do not switch automatically between external speaker >> and internal speaker. You can turn off Voiceover while you are on a call as >> long as you have set the triple click home to turn off Voiceover. >> >> If it is happening more with a wired headset connected, then I would say the >> problem is maybe the headset itself. >> >> >> Regards, >> Sieghard >> >> From: [email protected] <mailto:[email protected]> >> [mailto:[email protected] <mailto:[email protected]>] On >> Behalf Of Kerri G >> Sent: Tuesday, February 17, 2015 9:25 PM >> To: [email protected] <mailto:[email protected]> >> Subject: Re: calls that cut out >> >> thanks, I have to do the same thing on the Skype app so I can do it but I >> will test this. >>> On Feb 17, 2015, at 9:21 PM, Alex Hall <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> Well, that's the hard part. You can hear VO faintly through the smaller >>> speaker while the call is in progress, so you'd have to listen closely as >>> you hide the keypad, then hit the Speaker button. I wouldn't recommend >>> leaving this setting on all the time, only for testing. >>>> On Feb 18, 2015, at 12:15 AM, Kerri G <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> I do have a question though. If I disable the sensor, how do I then enable >>>> speaker phone should I want it? >>>> >>>> >>>>> On Feb 17, 2015, at 1:02 PM, Dave Mitchel <[email protected] >>>>> <mailto:[email protected]>> wrote: >>>>> >>>>> Mine has done this with both an Otter box and the smaller flexible case >>>>> from Apple. >>>>> >>>>> -----Original Message----- From: Kerri G >>>>> Sent: Tuesday, February 17, 2015 12:10 PM >>>>> To: [email protected] <mailto:[email protected]> >>>>> Subject: Re: calls that cut out >>>>> >>>>> Do you folks know where the antennas are in the 5S I wonder if the case I >>>>> have is covering at least one of them >>>>> >>>>> >>>>>> On Feb 17, 2015, at 1:57 AM, [email protected] >>>>>> <mailto:[email protected]> <[email protected] >>>>>> <mailto:[email protected]>> wrote: >>>>>> >>>>>> Maybe3 you're moving your face away from your phone, just a little, or >>>>>> the phone from your face. >>>>>> >>>>>> Carol P >>>>>> >>>>>> ----- Original Message ----- From: "Kerri G" <[email protected] >>>>>> <mailto:[email protected]>> >>>>>> To: <[email protected] <mailto:[email protected]>> >>>>>> Sent: Tuesday, February 17, 2015 1:05 AM >>>>>> Subject: calls that cut out >>>>>> >>>>>> >>>>>> Hi, all. I really don’t know if anyone can advise her but every time I >>>>>> call someone on my iPhone 5S, people tell me I am breaking up. I’ve >>>>>> called my career who sent me to Apple who ran a diagnostic test on the >>>>>> pone and sated all was well. I have 3 of 5 signal strength bars, I have >>>>>> turned the phone off and then back on again several times, all to no >>>>>> avail. What else can be done? thanks. >>>>>> >>>>>> -- >>>>>> The following information is important for all members of the viphone >>>>>> list. All new members to the this list are moderated by default. If you >>>>>> have any questions or concerns about the running of this list, or if you >>>>>> feel that a member's post is inappropriate, please contact the owners or >>>>>> moderators directly rather than posting on the list itself. The archives >>>>>> for this list can be searched at >>>>>> http://www.mail-archive.com/[email protected]/ >>>>>> <http://www.mail-archive.com/[email protected]/>. >>>>>> --- You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to [email protected] >>>>>> <mailto:[email protected]>. >>>>>> To post to this group, send email to [email protected] >>>>>> <mailto:[email protected]>. >>>>>> Visit this group at http://groups.google.com/group/viphone >>>>>> <http://groups.google.com/group/viphone>. >>>>>> For more options, visit https://groups.google.com/d/optout >>>>>> <https://groups.google.com/d/optout>. >>>>>> >>>>>> -- >>>>>> The following information is important for all members of the viphone >>>>>> list. All new members to the this list are moderated by default. 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The archives >>>>>> for this list can be searched at >>>>>> http://www.mail-archive.com/[email protected]/ >>>>>> <http://www.mail-archive.com/[email protected]/>. >>>>>> --- You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to [email protected] >>>>>> <mailto:[email protected]>. >>>>>> To post to this group, send email to [email protected] >>>>>> <mailto:[email protected]>. >>>>>> Visit this group at http://groups.google.com/group/viphone >>>>>> <http://groups.google.com/group/viphone>. >>>>>> For more options, visit https://groups.google.com/d/optout >>>>>> <https://groups.google.com/d/optout>. >>>>> >>>>> -- >>>>> The following information is important for all members of the viphone >>>>> list. All new members to the this list are moderated by default. If you >>>>> have any questions or concerns about the running of this list, or if you >>>>> feel that a member's post is inappropriate, please contact the owners or >>>>> moderators directly rather than posting on the list itself. The archives >>>>> for this list can be searched at >>>>> http://www.mail-archive.com/[email protected]/ >>>>> <http://www.mail-archive.com/[email protected]/>. >>>>> --- You received this message because you are subscribed to the Google >>>>> Groups "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected] >>>>> <mailto:[email protected]>. >>>>> To post to this group, send email to [email protected] >>>>> <mailto:[email protected]>. >>>>> Visit this group at http://groups.google.com/group/viphone >>>>> <http://groups.google.com/group/viphone>. >>>>> For more options, visit https://groups.google.com/d/optout >>>>> <https://groups.google.com/d/optout>. >>>>> -- >>>>> The following information is important for all members of the viphone >>>>> list. All new members to the this list are moderated by default. If you >>>>> have any questions or concerns about the running of this list, or if you >>>>> feel that a member's post is inappropriate, please contact the owners or >>>>> moderators directly rather than posting on the list itself. The archives >>>>> for this list can be searched at >>>>> http://www.mail-archive.com/[email protected]/ >>>>> <http://www.mail-archive.com/[email protected]/>. >>>>> --- You received this message because you are subscribed to the Google >>>>> Groups "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected] >>>>> <mailto:[email protected]>. >>>>> To post to this group, send email to [email protected] >>>>> <mailto:[email protected]>. >>>>> Visit this group at http://groups.google.com/group/viphone >>>>> <http://groups.google.com/group/viphone>. >>>>> For more options, visit https://groups.google.com/d/optout >>>>> <https://groups.google.com/d/optout>. >>>> >>>> -- >>>> The following information is important for all members of the viphone >>>> list. All new members to the this list are moderated by default. If you >>>> have any questions or concerns about the running of this list, or if you >>>> feel that a member's post is inappropriate, please contact the owners or >>>> moderators directly rather than posting on the list itself. The archives >>>> for this list can be searched at >>>> http://www.mail-archive.com/[email protected]/ >>>> <http://www.mail-archive.com/[email protected]/>. >>>> --- >>>> You received this message because you are subscribed to the Google Groups >>>> "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected] >>>> <mailto:[email protected]>. >>>> To post to this group, send email to [email protected] >>>> <mailto:[email protected]>. >>>> Visit this group at http://groups.google.com/group/viphone >>>> <http://groups.google.com/group/viphone>. >>>> For more options, visit https://groups.google.com/d/optout >>>> <https://groups.google.com/d/optout>. >>> >>> >>> >>> -- >>> Have a great day, >>> Alex Hall >>> [email protected] <mailto:[email protected]> >>> >>> >>> -- >>> The following information is important for all members of the viphone list. >>> All new members to the this list are moderated by default. If you have any >>> questions or concerns about the running of this list, or if you feel that a >>> member's post is inappropriate, please contact the owners or moderators >>> directly rather than posting on the list itself. The archives for this list >>> can be searched at http://www.mail-archive.com/[email protected]/ >>> <http://www.mail-archive.com/[email protected]/>. >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected] >>> <mailto:[email protected]>. >>> To post to this group, send email to [email protected] >>> <mailto:[email protected]>. >>> Visit this group at http://groups.google.com/group/viphone >>> <http://groups.google.com/group/viphone>. >>> For more options, visit https://groups.google.com/d/optout >>> <https://groups.google.com/d/optout>. >> >> >> -- >> The following information is important for all members of the viphone list. >> All new members to the this list are moderated by default. If you have any >> questions or concerns about the running of this list, or if you feel that a >> member's post is inappropriate, please contact the owners or moderators >> directly rather than posting on the list itself. The archives for this list >> can be searched at http://www.mail-archive.com/[email protected]/ >> <http://www.mail-archive.com/[email protected]/>. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send email to [email protected] >> <mailto:[email protected]>. >> Visit this group at http://groups.google.com/group/viphone >> <http://groups.google.com/group/viphone>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. >> >> -- >> The following information is important for all members of the viphone list. >> All new members to the this list are moderated by default. If you have any >> questions or concerns about the running of this list, or if you feel that a >> member's post is inappropriate, please contact the owners or moderators >> directly rather than posting on the list itself. The archives for this list >> can be searched at http://www.mail-archive.com/[email protected]/ >> <http://www.mail-archive.com/[email protected]/>. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send email to [email protected] >> <mailto:[email protected]>. >> Visit this group at http://groups.google.com/group/viphone >> <http://groups.google.com/group/viphone>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. > > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/>. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at http://groups.google.com/group/viphone > <http://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/>. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at http://groups.google.com/group/viphone > <http://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>.
-- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
