Hello Christopher, I don’t know whether this would help, but before you try backing up again, go to the iTunes file menu, choose device, and then choose Transfer Purchases. Once that process is done, try backing up again.
Best, Anna > On Mar 30, 2015, at 6:40 AM, Christopher Huby > <[email protected]> wrote: > > Good Afternoon all, > > Please could some one help me. > > I have just ttried to back up my iphone 5s with itunes 12.1 and I got the > error that stated that the backup may not be compatable with this iphone or > may be corrupt is there a way I can get round this. > > I have installed itunes from scratch so it has created a new itunes folder > and still I get the error. > > If some one could help me I would be most grateful. > > Regards > > Christopher huby. > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/>. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at http://groups.google.com/group/viphone > <http://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
