Hi, I’m still annoyed that I can’t delete from my device at will. It isn’t a storage issue here it’s just the principle of the thing. It’s sure dampening my desire to support them with the power of my purchasing dollars. So in the meantime I tweet my displeasure daily well because I can (smile). Robin
From: Wren Langley Sent: Friday, May 29, 2015 12:51 PM To: [email protected] Subject: Re: audible issue Hi all, I talked to audible yesterday and they help me install the updated app. However there are still some problems, if your books disappear, you can do a search and it will show your book and then if you want you can download it or read it. I discovered that one. As I get more info I promise I will let you all know. Sent from my iPhone On May 28, 2015, at 9:51 AM, Kramlinger, Keith G., M.D. <[email protected]> wrote: I just wonder why they don’t re-release the last properly function ing version while their working on a fix. From: [email protected] [mailto:[email protected]] On Behalf Of Wren Langley Sent: Thursday, May 28, 2015 6:39 AM To: [email protected] Subject: Re: audible issue Good morning all, just to add a little hope perhaps, audible is working on the issues. They hope to have the problems resolved soon. I talked to them I believe it was last Saturday, and they were very nice. About your book issue Seghard mine are gone to it appears, but if you restart the app they show up momentarily. So what I'm trying to say is there not really gone even though they don't show up in your app. Katy keep your hope alive. That is a great outlook on the situation. God bless and have a nice day, Wren Langley Sent from my iPhone On May 28, 2015, at 3:07 AM, Kathy Metters <[email protected]> wrote: Hello there As of right now I'm waiting for yet another update. I don't know what else to do at this point. Everything was working so beautifully. Anyhow I have confidence that everything will be allright. I know I may sound strange, but I do believe in keeping hope alive. Katie Lady Sent from my iPod On May 26, 2015, at 12:22 AM, Sieghard Weitzel <[email protected]> wrote: Hi Katie, Welcome to the Audible disaster, it’s good another voice has joined many others, the Audible update is truly bad, unfortunately I read about it after upgrading (it was discussed quite a bit a few days ago when the first update came out). Another update a day or two later hasn’t fixed much and while I am using the app to listen, deleting books it currently out and a few books I had downloaded seem to be gone, fortunately in my case not all of them. I was hoping Amazon would fix this in short order, but if it isn’t fixed this week I’ll probably delete the app and put the old one back which I still have in iTunes. I was seriously considering cancelling my membership for a few months and letting them know that I am doing so because of this disaster upgrade. One would think they test these apps and also have beta testers, but I assume this is another case where some higher ups set out a time table and then stuff is released which shouldn’t be. Regards, Sieghard From: [email protected] [mailto:[email protected]] On Behalf Of Kathy Metters Sent: Monday, May 25, 2015 10:41 PM To: [email protected] Subject: Re: audible issue Caution I don't recommend updating the Audible app. They have introduced some serious problems with the last two updates. Currently the audible app is unuseable. I will patiently wait for another update. I've been contacting Audible continuously regarding the problems I am experiencing. Katie Lady Sent from my iPhone On May 23, 2015, at 8:20 AM, Robin Frost <[email protected]> wrote: Hi, I can also confirm that with version 2.5.1 I observed the refreshing screen another poster mentioned though what caused it or how I got it to stop I can’t say at this time. As for any beatings they’re taking in the court of public opinion I must admit it gives me a small smile. I too don’t know what they think before such releases but I’m glad it isn’t just blind people who are annoyed about their output (smile). Robin From: Craig Werner Sent: Saturday, May 23, 2015 10:39 AM To: [email protected] Subject: Re: audible issue Review of Audible 2.5.1 are no better than those of 2.5.0. With 206 reviews of the current version present on the App Store now, the average rating is 1.5 stars. I can't imagine what's going on with the Audible developers, but it's pretty obvious they're taking quite a beating. On Saturday, May 23, 2015, Wren Langley <[email protected]> wrote: Hi all, I too had some issues with the latest update of audible. My books were not showing up. I talked to a couple a tech-support person who was very nice, but we could not resolve the issue and he told me that in about 72 hours he should have an answer. When I get the answer I will let you know what they say. As we were talking some issues developed on his end with the system. Thank you for the note Richard. God bless, Wren Langley PS when I find out any results I will let you know what they say. Sent from my iPhone > On May 22, 2015, at 4:15 PM, Richard Turner <[email protected]> wrote: > > I wrote Audible about the delete issue with version 2.51 and the refreshing issue some have reported on this list. Thanks to those who mentioned the issues, I have not updated the app as yet. Here is Audible's response to my note. > > > > I understand you have received feedback from some other users stating that there are having issues with the VoiceOver feature on our iOS app. I will be more than glad to help you with this. > > We had some system glitches in the latest update of our iOS app, which was causing several issues with the saved titles in your libraries, with the bookmarks of the books you already listened as well with the VoiceOver. Our technical department has been working on fixing those issues and they should be resolved by now. This should not be happening in the future. I apologize if this may be causing a bad experience with our service. > > > I just checked the app store, and the version shown is 2.51, so the fix isn't in the store yet. > I'll check next week and see what I find. > As we know, it can take a while for updates to show up, if indeed they put in a new build ... > > Later, > Richard > > > > -- > The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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