It should be one of the options near the bottom. Andy
From: Sharonda Greenlaw Sent: Tuesday, June 16, 2015 7:10 PM To: [email protected] Subject: Re: Gonna give Uber a try for the first time this week How do you find Uber pool in the app? I have never seen it but I would love to use it. Sharonda Sent from my mobile device; please excuse any mistakes On Jun 16, 2015, at 6:26 PM, Andy Baracco <[email protected]> wrote: If you want a cheaper Uber ride, they have an option called Uber Pool, which is a shared ride where you might have another rider sharing the car. The fare is about a third less than an Uber X fare. Most of the time I have had direct rides, and never more than one other rider. Andy From: Jenny Wood Sent: Tuesday, June 16, 2015 9:46 AM To: [email protected] Subject: Re: Gonna give Uber a try for the first time this week Hi Keith, As others have said, the app will charge your credit card automatically at the end of the ride. You will see a request to rate your driver and your receipt presented on a screen within the app shortly after the ride is complete. You should also receive a copy of your receipt via Email. As far as tipping, the idea is that you are not required to tip, and I have never had a driver even so much as ask for one. However, I do think it’s a pretty common practice to toss a buck or two their way if you are satisfied with the ride, but again, there should be no expectation or requirement to do so. Pretty much every driver I get at least acts pleasantly surprised to receive any kind of a tip, and whether genuine or not, it makes me (as the rider) feel good. <grin> And yes, one of the ways Uber and Lyft differ from taxies is that they do not charge you per rider. So whether you are riding alone, or have four good buddies with you, the fair is the same. In fact, they have a feature available from within the app to split the fair among riders if you wish. I’ll be honest, I tend to be in the camp of riders that prefers not to give advanced warning about the fact I have a service dog. My own experience has taught me that if I give them any impression whatsoever that they have the option of ditching out of the ride before actually having to talk to me face-to-face, the odds of being denied go up dramatically. But having said that, I have *never* been denied access by any Uber driver. I know there is a lot of effort put forth by blind folks to run the company into the ground based on some bad experiences, the same bad experiences that could and do occur with so many other companies, but I feel like it’s important to recognize that there isn’t really some big conspiracy to shut out the blind people, and acknowledge that there are many very good, kind drivers out there who abide by the rules on a daily basis. In fact, I have had at least one driver who made it very clear, in very polite terms mind you, that he does not now, and has never liked dogs, but he said he still has respect for service dogs and their ability to help people, and he also knows he is required to transport them regardless of his preferences. I was very impressed by his candor and ability to set aside his personal preferences for the sake of his job and respect for others. But whether or not you choose to notify the driver ahead of time is up to you of course, and you can contact the driver directly via the app I believe. -- Jenny Wood Phone: (972 989-3894 Email: [email protected] Facebook/Twitter: KC5GNI “I’m the kid who has this habit of dreaming, Sometimes gets me in trouble too. But the truth is, I could no more stop dreaming, Than I could make them all come true.” — “The Kid” Buddy Mondlock On Jun 16, 2015, at 11:18 AM, SSEric <[email protected]> wrote: And, the company is totally quiet on the issue. They don't give an option for tipping and say it isn't required. I've had one driver refuse sighting company policy, but, every other one has gratefully accepted. Either it is or it is not acceptable, and the company should clearly say so. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Brent Harding Sent: Sunday, June 14, 2015 8:52 PM To: [email protected] Subject: Re: Gonna give Uber a try for the first time this week The fixed tip thing in Uber is only for actual taxis that some cities let you book with Uber. Otherwise, there is no tip option. ----- Original Message ----- From: "Cristóbal" <[email protected]> To: <[email protected]> Sent: Saturday, June 13, 2015 5:11 PM Subject: RE: Gonna give Uber a try for the first time this week As far as the dog, while in theory, you and your service animal are protected udner the ADA, in practice, you may find the reality to be totally different. Maybe the best way to avoid any unpleasant issues or drivers when it comes to the dog is to have your profile photo of you and your dog all harnessed and ready to go. At least this way, whoever accepts your fair when you put out a request should at the very least be aware that you have a guide. I know with Lyft, you can at the end of the ride when rating the driver also tip a set amount or enter in an amount you deem fit. I haven't used Uber in a while, but don’t' recall this being an option in the app. I believe you can set a fixed tip amount within your profile page online. I don’t' know if that's ideal in case you get a rude or crappy driver, but there you go. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Saturday, June 13, 2015 1:58 PM To: [email protected] Subject: Re: Gonna give Uber a try for the first time this week At the end of the ride, the app automatically charges your credit card. There is no way to add a tip. If your city offers lift, that app does offer that capability. As far as a dog, while trying to stay on topic for this list, I admit that I am not one to inform the driver ahead of time. Uber does have some issues with refusing to take dog users, I am of the opinion that is their problem. The charge is for the entire ride, not per person. Sent from my iPhone On Jun 13, 2015, at 4:31 PM, Kramlinger, Keith G., M.D. <[email protected]> wrote: Hi, I've got my app all set up and I'm ready to go. Can someone please explain to me what happens, or what I need to do, at the end of the ride to make the payment? How can I add a tip? If my wife and I take the ride, the price is for the ride, and not per person, right? If I'm travelling alone with my guide dog, I'm wondering if anyone has run into problems with this, or what is the best way to let the driver know ahead of time. Thanks in advance. 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