I don't know if this is related or not, but there's been a bug in VO
ever since IOS 8 came out that VO doesn't track buttons very precisely
when exploring the screen. I see it most in the Mail app, when I touch
right above the home button to land on the delete button. Most of the
time if I then do a double tap, I get the reply options. To get around
this, I flick left or right to make sure I'm on the delete button before
double tapping. I also see this is a few other apps, but I notice it the
most in the mail app, probably because I use it so much and explore the
screen more than flicking left or right with this app. Like I said, I'm
not sure if it's related or not, but you might try flicking left or
right to make sure you're on the button you think you are before double
tapping.
On 08/23/2015 11:57 AM, Craig Werner wrote:
My thanks to everyone who contributed to this thread. I will check out
the Bank of America app. In the meantime, there are other instances of
VoiceOver's failure to activate buttons. The other day, while filling
out an Apple-generated survey to praise a helpful customer service rep,
I had to re-load a page in order to make VoiceOver select the radio
button indicating my supreme satisfaction with his advice. Ironic
indeed. (smile)
Craig
On Thursday, August 20, 2015, Lynn White <[email protected]
<mailto:[email protected]>> wrote:
I use the Bank of America app and it works very well.with the app,
you have the option of saving your ID.
Sent from my iPhone
> On Aug 20, 2015, at 1:22 PM, cd <[email protected]> wrote:
>
> I had no problem getting in. I am using the 6 plus.
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
On Behalf Of Shai
> Sent: Thursday, August 20, 2015 9:19 AM
> To: [email protected]
> Subject: Re: Unable to Login to Bank of America via Safari
>
> Hello Craig,
> I just tried to sign in to my account using Safari on an iPhone5s
with
> IOS8.4.1 and it seems that there is trouble activating the sign in
> button. When I double tap this button, the exact item you
mentioned in
> your email occurs where the page does not change.
> You might want to consider using the app. I have not had trouble
> getting signed in with this.
>
>
>> On 8/20/15, Craig Werner <[email protected]> wrote:
>> Hello, everyone.
>>
>> I cannot login to my Bank of America account. When I enter my
username and
>> password, all looks as it should. The password is listed as
containing
>> sixteen characters, the correct count. However, when I press
the "sign in"
>> button, nothing on the page seems to have changed. I have tried
all kinds
>> of ways to activate the button: flicking left and
double-tapping; flicking
>> right and double-tappping; touching the button and then
double-tappping,
>> switching the rotor to "form controls" and double-tapping after
locating
>> the button; and even reloading the page. Has anyone else
experienced
>> difficulty with this site? I am using an iPhone 5 running iOS 8.3.
>>
>> Thank you for all help.
>>
>> Craig
>>
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