Chris, thanks for the warning about the possibility of improper button
tracking. In the Bank of America case, I definitely flicked left and right
to find the "Sign In" button. It may be that the user isn't activating some
buttons regardbless of whether precise touch or f
flicking is being used. One thing is sure: it' a VoiceOver issue.

Craig


On Sunday, August 23, 2015, Christopher Chaltain <[email protected]> wrote:

> I don't know if this is related or not, but there's been a bug in VO ever
> since IOS 8 came out that VO doesn't track buttons very precisely when
> exploring the screen. I see it most in the Mail app, when I touch right
> above the home button to land on the delete button. Most of the time if I
> then do a double tap, I get the reply options. To get around this, I flick
> left or right to make sure I'm on the delete button before double tapping.
> I also see this is a few other apps, but I notice it the most in the mail
> app, probably because I use it so much and explore the screen more than
> flicking left or right with this app. Like I said, I'm not sure if it's
> related or not, but you might try flicking left or right to make sure
> you're on the button you think you are before double tapping.
>
> On 08/23/2015 11:57 AM, Craig Werner wrote:
>
>> My thanks to everyone who contributed to this thread. I will check out
>> the Bank of America app. In the meantime, there are other instances of
>> VoiceOver's failure to activate buttons. The other day, while filling
>> out an Apple-generated survey to praise a helpful customer service rep,
>> I had to re-load a page in order to make VoiceOver select the radio
>> button indicating my supreme satisfaction with his advice. Ironic
>> indeed. (smile)
>>
>> Craig
>>
>> On Thursday, August 20, 2015, Lynn White <[email protected]
>> <mailto:[email protected]>> wrote:
>>
>>     I use the Bank of America app and it works very well.with the app,
>>     you have the option of saving your ID.
>>
>>     Sent from my iPhone
>>
>>      > On Aug 20, 2015, at 1:22 PM, cd <[email protected]> wrote:
>>      >
>>      > I had no problem getting in.  I am using the 6 plus.
>>      >
>>      >
>>      > -----Original Message-----
>>      > From: [email protected] [mailto:[email protected]]
>>     On Behalf Of Shai
>>      > Sent: Thursday, August 20, 2015 9:19 AM
>>      > To: [email protected]
>>      > Subject: Re: Unable to Login to Bank of America via Safari
>>      >
>>      > Hello Craig,
>>      > I just tried to sign in to my account using Safari on an iPhone5s
>>     with
>>      > IOS8.4.1 and it seems that there is trouble activating the sign in
>>      > button. When I double tap this button, the exact item you
>>     mentioned in
>>      > your email occurs where the page does not change.
>>      > You might want to consider using the app. I have not had trouble
>>      > getting signed in with this.
>>      >
>>      >
>>      >> On 8/20/15, Craig Werner <[email protected]> wrote:
>>      >> Hello, everyone.
>>      >>
>>      >> I cannot login to my Bank of America account.  When I enter my
>>     username and
>>      >> password, all looks as it should.  The password is listed as
>>     containing
>>      >> sixteen characters, the correct count.  However, when I press
>>     the "sign in"
>>      >> button, nothing on the page seems to have changed.  I have tried
>>     all kinds
>>      >> of ways to activate the button: flicking left and
>>     double-tapping; flicking
>>      >> right and double-tappping; touching the button and then
>>     double-tappping,
>>      >> switching the rotor to "form controls" and double-tapping after
>>     locating
>>      >> the button; and even reloading the page.  Has anyone else
>>     experienced
>>      >> difficulty with this site?  I am using an iPhone 5 running iOS
>> 8.3.
>>      >>
>>      >> Thank you for all help.
>>      >>
>>      >> Craig
>>      >>
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> chaltain at Gmail
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