Do you have iCloud library turned on you can find it under settings

Sent from my iPhone

> On Aug 31, 2015, at 9:45 PM, Husna Begum <h.begu...@btinternet.com> wrote:
> 
> hi,
> 
> is there a number for apple accessibility in the UK or is it just for the US?
> 
> Thanks, Husna
> 
> 
> -----Original Message----- From: Paul Ferrara
> Sent: Wednesday, August 26, 2015 8:40 PM
> To: viphone@googlegroups.com
> Subject: Re: Problems with Apple music radio?
> 
> Call Apple Accessibility, no charge, no worry about Apple Care, and they
> will help you.
> 
> Paul
> 
> -----Original Message----- From: Mary Otten
> Sent: Wednesday, August 26, 2015 3:20 PM
> To: viphone@googlegroups.com
> Subject: Re: Problems with Apple music radio?
> 
> thanks, Paul. I don't have family sharing. I am the only one on the account.
> And when I go into my account it looks like I'm subscribe still. I hate to
> resubscribe. I don't need to memberships even if it is a free trial. So I
> really don't know what's up. And I'm not sure where to call, since I don't
> have AppleCare on this phone, thus I don't think they'll deal with me on the
> phone if I call Apple. Do they actually deal with problems with radio etc.
> over the phone?
> 
> Sent from my iPhone
> 
>> On Aug 26, 2015, at 11:59 AM, Paul Ferrara <paul.ferr...@twc.com> wrote:
>> 
>> Not the issue with Siri, but on my wife's phone, none of the stations play 
>> whereas they play fine on my phone, and both of us have the current IOS. We 
>> have family sharing, and my account is primary if that makes any difference.
>> 
>> Paul
>> 
>> -----Original Message----- From: Mary Otten
>> Sent: Wednesday, August 26, 2015 2:13 PM
>> To: viphone@googlegroups.com
>> Subject: Problems with Apple music radio?
>> 
>> Hi all,
>> I am having problems getting Apple music radio to load and play. I am also 
>> having problems getting Siri to play artist who are not in my personal 
>> purchased collection of music but are on Apple music. The radio tab simply 
>> says loading and stays that way. And when I ask Siri to play an artist who 
>> is not in my personally owned collection, I am told to open Apple music 
>> where I see a suggestion. But then I am told I need to join Apple music to 
>> play this and other songs by that artist. But I have already joined Apple 
>> music. My account says I am a member of Apple music. I don't understand it. 
>> Is anyone else having this problem?
>> Mary
>> 
>> Sent from my iPhone
>> 
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