Hello everybody. is there a way that I can back up my iPhone in iTunes if I 
forgot my encrypted password? 
Thanks so much.

> On Sep 16, 2015, at 10:08 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Eric,
> 
> Can you at least backup to iCloud?
> 
> I would first try 2 things: use a different cable and try a different USB 
> port. You could also do my cure-all which is a Reset Network Settings to see 
> if that helps. I would also go into the iTunes preferences, go to the Device 
> tab and delete any backups that may be there. As a last resort you could 
> completely uninstall iTunes and reinstall it and of course you could call the 
> Apple Accessibility support line and see if they can help.
> 
> 
> Regards,
> Sieghard
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> SSEric
> Sent: Wednesday, September 16, 2015 3:54 AM
> To: viphone@googlegroups.com
> Subject: Cannot Back Up iPhone
> 
> This has gone on for a long time, and I have just ignored it. My last backup 
> of my iPhone 5 to iTunes on my Windows 7 PC was late April 2014.
> 
> It says it is backing up and goes through "step 3 of 6", etc. In 1 minute or 
> so, I get an error that this iPhone could not be backed up because the iPhone 
> disconnected. It then says "list box DELTA button". I am getting all this 
> reporting via JAWS.
> 
> I am able to move music, etc. from the PC to phone. I also could move 30 
> purchases from the phone, which took a lot more time than I am getting before 
> the backup is interrupted.
> 
> Any ideas?
> 
> Many thanks!
> 
> Eric
> 
> 
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