I would put it in recovery mode, then restore it. This will not require it to be out of iCloud, and it will erase all data if you restore as new.
> On Sep 24, 2015, at 10:06 PM, Alex Hall <[email protected]> wrote: > > Hi all, > I'll likely be trading in my iPhone 5 *and* iPhone 4 tomorrow for the 6S > Plus. As part of that, I need to erase them and remove them from Find my > iPhone, so they don't appear and Activation Lock can be disabled. The 5 is > fine, it's the 4 that's the problem. > > I don't know what passcode I might have used, as all my usual ones are > failing to unlock it. I know I set one, because VoiceOver is on and my normal > settings (speech rate, etc) are present. I went to Find my iPhone on > iCloud.com, but the 4 isn't in the list of devices, which is really strange. > Thus, I can't remotely erase it, and I can't unlock it to erase it locally. > How do I (A) confirm that this phone is *not* on my iCloud account still, and > (B) erase all content in preparation for trading it in? Thanks for any help, > and sorry if you get this twice; I'll be posting it to another list. > > -- > Have a great day, > Alex Hall > [email protected] > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at > http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
