I was told by one accessability tech to talk to my screen reader developer. For an Apple Program?
----- Original Message ----- From: Don & Cher To: [email protected] Sent: Monday, September 28, 2015 12:22 PM Subject: Broken accessibility of iTunes playlists These are the messages I've sent to Apple re this problem. I hope those of you who have noticed issues are also writing :) From: Don & Cher [mailto:[email protected]] Sent: Monday, September 28, 2015 12:19 PM To: '[email protected]' Subject: Broken playlist accessibility in iTunes These problems refer to keyboard accessibility issues in playlists and were created in iTunes 12.2.1 and continue in 12.3: *Selection: Within playlists created with these iTunes versions, selection no longer seems to follow the cursor keys- so standard windows keyboard commands for cut or copy result in a "nothing selected" error message. It is impossible to re-arrange the order of songs created under these versions of iTunes. The only playlists which are still functional are those which were created in prior versions of iTunes. *Navigation: Using the arrow keys, after arrowing up or down for 15 or so lines, the selection focus is lost. You cannot read the information or proceed further in that direction without first arrowing backward one line- which then allows you to move forward one more line- thus advancing only one line at a time (backwards then forwards) in a see-saw fashion. The cursor actually does move but the focus seems to be lost and the new song information is not read. Using the home or end key moves the cursor to the end or beginning of the playlist; but JAWS does not read the information on that line. It is necessary to arrow away from that song and back before the information can be read. Similarly, the page up and page down keys will not read the information for the song on which the cursor lands. *Nuisance artwork: With these iTunes versions, artwork appears on each line of the playlist. Even copying the songs from an old playlist without artwork into a new one created under these versions produces a playlist with the artwork icons. *Nuisance iTunes becoming unresponsive: Accidental use of the standard windows command Control-Home results in iTunes freezing. This command is so commonly used for various purposes by keyboard users that this is bothersome. This is my previous message to you re these issues: From: Don & Cher [mailto:[email protected]] Sent: Wednesday, August 12, 2015 8:09 AM To: '[email protected]' Subject: Keyboard accessibility to playlists broken in iTunes 12.2.1 Since installing iTunes 12.2.1, new playlists are not accessible to persons relying on keyboard accessibility to work with them. I phoned Apple Accessibility recently to see if the tech could replicate my problem. He verified that with the latest iTunes, you cannot use keyboard shortcuts to select, copy or move songs in new playlists with the keyboard (using a PC). He verified that it is not a JAWS issue as he did not have JAWS installed, and could not perform these functions either. I can still use all these keyboard commands within playlists created prior to installing the new iTunes- but even if I duplicate an old playlist and rename it (so I can have a editable playlist) the newly duplicated playlist is non-editable- apparently because it was duplicated under the new iTunes. The only way I can add songs to one of these new playlists is by using 'add to playlist' on the context menu- and the order of songs is unchangeable by this method- I.E. the order you add the songs is unchangeable after the fact. So, basically playlists are not very useful. Cher -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
