Yeesh, that's nasty. I'll have to test for those issues and write Apple 
Accessibility with my findings.


Thanks,
Ari

> On Sep 30, 2015, at 11:35 AM, Don & Cher <[email protected]> wrote:
> 
> Yes, read below... Are we the only ones using iTunes for playlists?
>  
>  
> From: Don & Cher [mailto:[email protected]] 
> Sent: Monday, September 28, 2015 12:23 PM
> To: '[email protected]'
> Subject: Broken accessibility of iTunes playlists
>  
> These are the messages I've sent to Apple re this problem. I hope those of 
> you who have noticed issues are also writing :)
>  
> From: Don & Cher [mailto:[email protected]] 
> Sent: Monday, September 28, 2015 12:19 PM
> To: '[email protected]'
> Subject: Broken playlist accessibility in iTunes
>  
> These problems refer to keyboard accessibility issues in playlists and were 
> created in iTunes 12.2.1 and continue in 12.3:
>  
> *Selection:
> Within playlists created with these iTunes versions, selection no longer 
> seems to follow the cursor keys- so standard windows keyboard commands for 
> cut or copy result in a "nothing selected" error message. It is impossible to 
> re-arrange the order of songs created under these versions of iTunes. The 
> only playlists which are still functional are those which were created in 
> prior versions of iTunes.
>  
> *Navigation:
> Using the arrow keys, after arrowing up or down for 15 or so lines, the 
> selection focus is lost. You cannot read the information or proceed further 
> in that direction without first arrowing backward one line- which then allows 
> you to move forward one more line- thus advancing only one line at a time 
> (backwards then forwards) in a see-saw fashion.  The cursor actually does 
> move but the focus seems to be lost and the new song information is not read.
> Using the home or end key moves the cursor to the end or beginning of the 
> playlist; but JAWS does not read the information on that line. It is 
> necessary to arrow away from that song and back before the information can be 
> read.
> Similarly, the page up and page down keys will not read the information for 
> the song on which the cursor lands.
>  
> *Nuisance artwork:
> With these iTunes versions, artwork appears on each line of the playlist. 
> Even copying the songs from an old playlist without artwork into a new one 
> created under these versions produces a playlist with the artwork icons.
>  
> *Nuisance iTunes becoming unresponsive:
> Accidental use of the standard windows command Control-Home results in iTunes 
> freezing. This command is so commonly used for various purposes by keyboard 
> users that this is bothersome.
>  
> This is my previous message to you re these issues:
>  
> From: Don & Cher [mailto:[email protected]] 
> Sent: Wednesday, August 12, 2015 8:09 AM
> To: '[email protected]'
> Subject: Keyboard accessibility to playlists broken in iTunes 12.2.1
>  
> Since installing iTunes 12.2.1, new playlists are not accessible to persons 
> relying on keyboard accessibility to work with them. I phoned Apple 
> Accessibility recently to see if the tech could replicate my problem. He 
> verified that with the latest iTunes, you cannot use keyboard shortcuts to 
> select, copy or move songs in new playlists with the keyboard (using a PC). 
> He verified that it is not a JAWS issue as he did not have JAWS installed, 
> and could not perform these functions either. I can still use all these 
> keyboard commands within playlists created prior to installing the new 
> iTunes- but even if I duplicate an old playlist and rename it (so I can have 
> a editable playlist) the newly duplicated playlist is non-editable- 
> apparently because it was duplicated under the new iTunes. The only way I can 
> add songs to one of these new playlists is by using 'add to playlist' on the 
> context menu- and the order of songs is unchangeable by this method- I.E. the 
> order you add the songs is unchangeable after the fact. So, basically 
> playlists are not very useful.
>  
> Cher
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Gary Petraccaro
> Sent: Monday, September 28, 2015 11:12 PM
> To: [email protected]
> Subject: Re: Broken accessibility of iTunes playlists
>  
> I was told by one accessability tech to talk to my screen reader developer.  
> For an Apple Program?
>  
> ----- Original Message -----
> From: Don & Cher
> To: [email protected]
> Sent: Monday, September 28, 2015 12:22 PM
> Subject: Broken accessibility of iTunes playlists
>  
> These are the messages I've sent to Apple re this problem. I hope those of 
> you who have noticed issues are also writing :)
>  
> From: Don & Cher [mailto:[email protected]] 
> Sent: Monday, September 28, 2015 12:19 PM
> To: '[email protected]'
> Subject: Broken playlist accessibility in iTunes
>  
> These problems refer to keyboard accessibility issues in playlists and were 
> created in iTunes 12.2.1 and continue in 12.3:
>  
> *Selection:
> Within playlists created with these iTunes versions, selection no longer 
> seems to follow the cursor keys- so standard windows keyboard commands for 
> cut or copy result in a "nothing selected" error message. It is impossible to 
> re-arrange the order of songs created under these versions of iTunes. The 
> only playlists which are still functional are those which were created in 
> prior versions of iTunes.
>  
> *Navigation:
> Using the arrow keys, after arrowing up or down for 15 or so lines, the 
> selection focus is lost. You cannot read the information or proceed further 
> in that direction without first arrowing backward one line- which then allows 
> you to move forward one more line- thus advancing only one line at a time 
> (backwards then forwards) in a see-saw fashion.  The cursor actually does 
> move but the focus seems to be lost and the new song information is not read.
> Using the home or end key moves the cursor to the end or beginning of the 
> playlist; but JAWS does not read the information on that line. It is 
> necessary to arrow away from that song and back before the information can be 
> read.
> Similarly, the page up and page down keys will not read the information for 
> the song on which the cursor lands.
>  
> *Nuisance artwork:
> With these iTunes versions, artwork appears on each line of the playlist. 
> Even copying the songs from an old playlist without artwork into a new one 
> created under these versions produces a playlist with the artwork icons.
>  
> *Nuisance iTunes becoming unresponsive:
> Accidental use of the standard windows command Control-Home results in iTunes 
> freezing. This command is so commonly used for various purposes by keyboard 
> users that this is bothersome.
>  
> This is my previous message to you re these issues:
>  
> From: Don & Cher [mailto:[email protected]] 
> Sent: Wednesday, August 12, 2015 8:09 AM
> To: '[email protected]'
> Subject: Keyboard accessibility to playlists broken in iTunes 12.2.1
>  
> Since installing iTunes 12.2.1, new playlists are not accessible to persons 
> relying on keyboard accessibility to work with them. I phoned Apple 
> Accessibility recently to see if the tech could replicate my problem. He 
> verified that with the latest iTunes, you cannot use keyboard shortcuts to 
> select, copy or move songs in new playlists with the keyboard (using a PC). 
> He verified that it is not a JAWS issue as he did not have JAWS installed, 
> and could not perform these functions either. I can still use all these 
> keyboard commands within playlists created prior to installing the new 
> iTunes- but even if I duplicate an old playlist and rename it (so I can have 
> a editable playlist) the newly duplicated playlist is non-editable- 
> apparently because it was duplicated under the new iTunes. The only way I can 
> add songs to one of these new playlists is by using 'add to playlist' on the 
> context menu- and the order of songs is unchangeable by this method- I.E. the 
> order you add the songs is unchangeable after the fact. So, basically 
> playlists are not very useful.
>  
> Cher
>  
>  
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> The archives for this list can be searched at 
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