Wayne,

What happens when you try to perform a manual iCloud backup? Are you positive 
you don’t have a large video or something taking up space? I know someone who 
could not get their iPhone to backup to iCloud until they removed a few videos.

Christina
> On Sep 30, 2015, at 11:01 AM, Wayne Merritt <[email protected]> wrote:
> 
> Thanks for the info Christina. We will ask about the plans this
> afternoon when we go to the T-Mobile store. Regarding backups, I have
> my phone set to backup regularly to iCloud, and pretty much just do
> iCloud. I do backup with iTunes when I think of it, but that is not
> nearly as often as with iCloud. Since the phone does this
> automatically overnight, I am thinking that my files and stuff will be
> restored on the 6S with no issues. It was somewhat shocking to see
> that there was no backup in the iCloud settings. My wife and I have
> separate iCloud accounts so space is not an issue. Also, my total
> amount on iCloud on my own account is less than half of the 5 GB of
> free storage.
> 
> Wayne
> 
> On 9/30/15, Christina C. <[email protected]> wrote:
>> Firstly, My experiences with t-mobile have been nothing but positive.
>> Secondly, your coverage may vary based on your location. Thirdly, T-mobile
>> has some excellent deals right now. If you own your 6 then you can get a
>> really low monthly payment. If not, their lease plan right now is is less
>> than apple’s installment plan. There are pro’s and cons to each. Also
>> T-mobile has two plans, A lease plan called Jump on Demand and an
>> installment plan simply called Jump. You will have to research them both and
>> decide what is best for you and your wife. Also, do not forget that the new
>> iPhone 6S will support that other channel that t-mobile is updating their
>> towers with. I can’t remember the technical lingo. LOL!
>> 
>> As far as your backups go, Are you backing up your iPhone in iTunes? When
>> you plug your iPhone into your computer you will be able to determine if you
>> have your phone set up to backup to iTunes or iCloud. Also, If you have way
>> more files, videos, pictures, and such than your available iCloud storage
>> has then your phone cannot backup to iCloud.  So, check and make sure you
>> have enough iCloud space/storage to perform an iCloud backup of your phone.
>> If you and your wife are sharing the same iCloud account than those free 5
>> GB will fill up very quickly.
>> 
>> Good luck,
>> Christina
>> 
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