This isn't quite the solution you asked for, but it is why I keep one or more 
old Nokia's with real keyboards for banking issues. 
It works for me,  and thank you very much!

BobH.
----- Original Message ----- 
From: "Walter Ramage" <[email protected]>
To: <[email protected]>
Sent: Wednesday, October 21, 2015 8:00 PM
Subject: Menu systems


Hi all.  OK then, here's my very first question on this list.



I have asked this before on other lists and the answer I got will probably
be the answer you will give.



When on a call and needing to dial in digits for the menu system; 1 for
this, 5 for that and * for something else.  When I move the phone away from
my ear the speaker is supposed to kick in and access to the keypad is
allowed.  However it doesn't always happen that way and when trying to find
the correct number the automated service will say "sorry, I didn't recognise
that number".  If I'm calling my bank for example I need an 11 digit
sequence and then after that I'm asked for two other security digits.
finding these numbers takes time and I find I'm never given enough time.  Is
there a method of speeding up the process?  Or another way of doing it that
is more efficient?  Walter.



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