No change to rate plan .. They just couldn't figure out how to turn it on
... I would get an error telling me to call them .... After getting the
right representative things got taken care of ...
-----Original Message-----
From: 'Ray T. Mahorney' via VIPhone
Sent: Wednesday, October 28, 2015 6:54 AM
To: [email protected]
Subject: RE: An Update for A T & T Wireless Customers with an Unlimited Data
Plan, Regarding WiFi Calling
what changes did you have to make to your account and what did it do to your
bill?
Ray T. Mahorney
WA4WGA
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Peter Logan
Sent: Wednesday, October 28, 2015 10:35
To: [email protected]
Subject: Re: An Update for A T & T Wireless Customers with an Unlimited Data
Plan, Regarding WiFi Calling
Not sure if this has been mentioned .. but if you are making use of the
"Voice Dial" feature that AT&T provided to the VI community a few years ago
at no charge .. that will need to be discontinued. It is not compatible
with WiFi calling. Spent several days getting things fixed on my
account....
-----Original Message-----
From: 'Ray T. Mahorney' via VIPhone
Sent: Wednesday, October 28, 2015 5:03 AM
To: [email protected]
Subject: RE: An Update for A T & T Wireless Customers with an Unlimited Data
Plan, Regarding WiFi Calling
interesting I did not pull the card from the 5 the 6 plus which I got had a
card. I did a bit more poking around and the phone said wifi could not be
turned on and that the account holder has to contact ATT so that's the next
item up for bid this morning.
Ray T. Mahorney
WA4WGA
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of M. Taylor
Sent: Wednesday, October 28, 2015 7:55
To: [email protected]
Subject: RE: An Update for A T & T Wireless Customers with an Unlimited Data
Plan, Regarding WiFi Calling
Hello Ray,
If you simply took the A T & T SIM card from an iPhone 5 series device and
placed it into your 6 Plus, it is very likely that A T & T Wireless is still
showing the 5 series phone on your account; the 5 series is not permitted to
use WiFi calling, at this time. So, call A T & T Wireless, 800-331-0500, to
make certain that the 6 Plus is now associated with your account. Finally,
if you call A T & T Wireless and your account is reflecting the 6 Plus, and
you still cannot activate WiFi calling, then you will need to visit your
local A T & T Wireless store and swap out the old SIM for a newer one as the
older SIM cards do not play nicely with WiFi calling.
Please let us know what happens, okay?
Mark
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, October 27, 2015 8:30 PM
To: [email protected]
Subject: RE: An Update for A T & T Wireless Customers with an Unlimited Data
Plan, Regarding WiFi Calling
I have LTE here in akron and I have a 6 plus connected to my local TWC wifi.
Did I miss anything?
Ray T. Mahorney
WA4WGA
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of M. Taylor
Sent: Wednesday, October 28, 2015 2:56
To: [email protected]
Subject: RE: An Update for A T & T Wireless Customers with an Unlimited Data
Plan, Regarding WiFi Calling
Hello Ray,
On which iPHone model did you attempt to activate WiFi calling?
Also, generally speaking of course, in which area of the USA do you reside?
I ask because, on the A T & T Wireless platform, you may only activate WiFi
calling on the iPhone 6 series or higher. Also, LTE cell service must be
available in your area.
Finally, you must have access to both the LTE signal and an active
compatible WiFi connection in order to enable the feature.
Mark
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, October 27, 2015 7:23 PM
To: [email protected]
Subject: RE: An Update for A T & T Wireless Customers with an Unlimited Data
Plan, Regarding WiFi Calling
do I have to do anything to my account to make it happen because a few days
back when I played with that function it reported that it was not available
in this area
Ray T. Mahorney
WA4WGA
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of joseph hudson
Sent: Tuesday, October 27, 2015 22:39
To: [email protected]
Subject: Re: An Update for A T & T Wireless Customers with an Unlimited Data
Plan, Regarding WiFi Calling
No, it is available in all areas and it is only subject right now to the six
and 6+ in 6S And 6+ S any phone below that it would not allow it to happen.
With AT&T only so far. This is a very disappointment, for a 5S users. I've
been contemplating on calling them in complaining.
On Oct 27, 2015, at 5:09 PM, 'Ray T. Mahorney' via VIPhone
<[email protected]> wrote:
Is wifi calling available in all areas and is it something which has
to be enabled on your account?
Ray T. Mahorney
WA4WGA
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of M. Taylor
Sent: Tuesday, October 27, 2015 3:23
To: [email protected]
Subject: An Update for A T & T Wireless Customers with an Unlimited
Data Plan, Regarding WiFi Calling
Hello My Fellow A T & T Wireless Unlimited Data Plan Subscribers,
I am delighted to report that, after paying a visit to my local A T &
T Wireless corporate store and after having concluded a 20 minute
phone call with A T & T Wireless technical billing support, I am
comfortable stating that there is absolutely no risk of voiding the
unlimited data plan by enabling WiFi calling.
When it's all said and done, the senior tech explained that, unlike
the hotspot service, WiFi calling does not require any line/account
provisioning, whatsoever. In fact, after having spoken to the people
at A T & T, I now realize that WiFi calling has absolutely nothing to
do with the transmission of data. Wifi calling only refers to voice
calls and SMS messages. Be that as it may, and I was clear to state
this to all of those with whom I spoke, albeit graciously, that I
don't trust A T & T Wireless or any big company that continues to be
fined by the FCC for unfair practices designed to limit the company's
commitment to its customers who purchased service in good faith.
By the way, I learned that A T & T only throttles data to its
unlimited data plan customers when they reach 23GB in a billing cycle
and then only at peak/congested times of the day, on a per cell tower
basis. That is to say, that if a customer has reached the 23GB
threshold and is having his/her data throttled on cell tower A,
because of high traffic congestion, if the customer happens to move to
cell tower B, and B is not congested, data wil not be throttled.
The following is the text of an email I had A T & T Wireless email to
me, regarding WiFi calling:
Do charges apply for Wi-Fi Calling?
If you use Wi-Fi Calling to make or receive domestic calls from the
U.S., Puerto Rico, or U.S. Virgin Islands, there are no extra charges.
Also, these calls don't count against your voice plan usage limits.
For international long distance calls, international rates from your
current rate plan or international package apply.
If you use Wi-Fi Calling to send or receive domestic or international
messages, you'll be charged based on your current rate plan or
international package. These messages will also count against any
usage limits.
Happy WiFi Calling To Us All,
Mark
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