Hi, this is not normal behavior. Are you using the Apple charging cable, if so it should charge no matter the position. Is this with the wall charger, I would try a hard reset and see if that gets it working.... A hard reset will not erase content or settings, simply refreshes the operating system. Hold the wake sleep button and home button for about 7 seconds to do a hard reset. Try another cable if you have a space, or better yet take it to apple if it is new... position. I have not had this problem using Apple and Amazon Basics cables.If the phone is in a case, try
Regards, Feliciano For tech tips and updates, LIKE www.facebook.com/theblindman12v Follow www.twitter.com/theblindman12v > On Nov 11, 2015, at 8:17 PM, Jan Kleinhans <jhkleinh...@telkomsa.net> wrote: > > Hi all > > My wife has obtained a new iphone 5s, and so we wanted to charge the phone > for the very first time. My understanding was that the connector could be > plugged into the phone, no matter what side was up, meaning that it would go > into the fitting of the phone regardless of which way around you connected > it. Well, it indeed does fit no matter which way you turn the plug, but my > problem: does it only charge going in a certain way, as when my sighted child > got to the phone, he informed me that the phone was not charged. I was > astonished about this, so he turned the connector the other way, and sure > enough, the phone is now charging. Is this indeed the way it has to work, as > one would have to mark the connector then, especially should you not get any > voiceover speech for some reason when charging the phone? I thought I read > somewhere that it did not matter which way the connector was connected to the > phone with the lightning cables provided, so is this understanding of mine > wrong then? > > Any help greatly appreciated > > Jan Kleinhans > This email has been protected by YAC (Yet Another Cleaner) > www.yac.mx > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
