I actually have had the same problem with my iPhone 6s and 9.1. I have to hold 
the home and lock buttons to reset it. Nothing else works. I can't turn my 
phone off... pressing the lock button 6 times doesn't work either. 

Jen Barr
Sent from my iPhone

> On Dec 5, 2015, at 10:58 PM, Sieghard Weitzel <[email protected]> wrote:
> 
> Hi Paul,
>  
> Is it possible that you experience a situation where Voiceover volume drops 
> all the way down to zero and while you think Voiceover is not running it is 
> in fact working fine but there is just no volume? One way to check this is to 
> plug in a headset when this happens. Headset volume is separate from speaker 
> volume and in many cases when this happens and speaker volume drops to 0 
> headset volume is still up and you can hear Voiceover just fine as soon as 
> you plug in a headset.
>  
> Alternatively, you can press the home button to display the lock screen, then 
> do a 2-finger swipe up which starts reading the lock screen and right away 
> after you do the swipe press the volume up button multiple times. If it is a 
> volume issue this should start raising the volume to where you can hear it 
> again.
>  
> If it is not a volume issue, then doing a hard reset by pressing the power 
> button together with the home button for about 8 seconds may get you back up 
> and running without sighted help.
>  
> I also would suggest that you upgrade to the latest version of iOS 9. Even 
> the 8.4.x series of updates resolved several Voiceover bugs if I remember 
> correctly. You may of course have your own reason why you continue to run 
> 8.3, but while there are still bugs, iOS 9.1 now (less than 3 months after 
> the first release of iOS 9) is in my opinion better than any version of iOS 8 
> ever was. I expect 9.2 to be released publically any time now, they pushed 
> out betas for iOS 9.2 almost once a week and I think 9.2 is now up to Beta 5, 
> but there hasn’t been a new beta in 2 weeks or so and I wouldn’t be surprised 
> if we saw the public release of 9.2 next week.
>  
>  
> Regards,
> Sieghard
>  
> secones
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Paul Roberts
> Sent: Saturday, December 5, 2015 5:07 PM
> To: [email protected]
> Subject: voiceover going off
>  
> Hi all,
>  
> Quite a while since i've posted on here but this is due to on-going email 
> issues on my main PC.
>  
> Anyway, I currently use an Iphone 5S and currently ruhning IOS8.3.
>  
> Since I bought my phone back in March 2014, I have had occasions when 
> Voiceover for some reason, stops talking and the only way to get it back is 
> usually to plug it in and after a time, Voiceover is back to normal. this 
> hapend recently when at a concert in Liverpool, Voicever wouldn't talk and so 
> when I got home and plugged it in, it was fine after a few minutes.
>  
> A fortnight ago I was staying near Preston and whilst on the train up, I 
> checked for mesages and had sevearl which I decided to read later on when I 
> arrived. I locked my phone and then an hour or so later, I decided to read 
> those mesages, plus send sevearl Emails.
>  
> well, Voiceover didn't work and even plugging in didn't make any differenc.
>  
> I got a member of hotel staff to come up so they could ring my Iphone to see 
> if it would activate but when I asked if the phone was on, they said it was 
> and that it was ready to unlock.
>  
> Well I got them to unlock but of course had to get them to enter my pass 
> code. As the screen looked normal, I got them to go to settings, general, 
> accessibility and then tap on voiceover.
>  
> Once done, Voiceover was back to normal and on checking the tripple tap of 
> the home keky, that was stil working.
>  
> This is the first time i've had to actually switch voicever back on after a 
> glitch and am somewhat baffled as to how this hapend in the first place.
>  
> The other thing is that these sorts of glitches tend to happen, either when 
> i'm say in work, or out locally or away in another area and so I'm wondering 
> if there's something in settings which I need to look at and possibly change, 
> so as to stop such glitches from happening.
>  
> any thoughts on the above would be most welcome.
>  
> Regards
>  
> Paul.
>  
> 
> <~WRD000.jpg>
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