Hi Sieghard and thanks for your helpful mesage. Not sure that the volume was or has been the issue when this problem has arisen, however your second suggestion sounds worth looking at. The only reason I never upgrade when the new IOS comes in as there seems to be so many bugs and I only updated to 8.3, once the initial version 8 bugs had been ironed out. I had thought version 9.2 had come out but wil updae I htink within the next week or so. Thanks again for your help. Paul. From: [email protected] [mailto:[email protected]] On Behalf Of Sieghard Weitzel Sent: 06 December 2015 03:59 To: [email protected] Subject: RE: voiceover going off Hi Paul, Is it possible that you experience a situation where Voiceover volume drops all the way down to zero and while you think Voiceover is not running it is in fact working fine but there is just no volume? One way to check this is to plug in a headset when this happens. Headset volume is separate from speaker volume and in many cases when this happens and speaker volume drops to 0 headset volume is still up and you can hear Voiceover just fine as soon as you plug in a headset. Alternatively, you can press the home button to display the lock screen, then do a 2-finger swipe up which starts reading the lock screen and right away after you do the swipe press the volume up button multiple times. If it is a volume issue this should start raising the volume to where you can hear it again. If it is not a volume issue, then doing a hard reset by pressing the power button together with the home button for about 8 seconds may get you back up and running without sighted help. I also would suggest that you upgrade to the latest version of iOS 9. Even the 8.4.x series of updates resolved several Voiceover bugs if I remember correctly. You may of course have your own reason why you continue to run 8.3, but while there are still bugs, iOS 9.1 now (less than 3 months after the first release of iOS 9) is in my opinion better than any version of iOS 8 ever was. I expect 9.2 to be released publically any time now, they pushed out betas for iOS 9.2 almost once a week and I think 9.2 is now up to Beta 5, but there hasn’t been a new beta in 2 weeks or so and I wouldn’t be surprised if we saw the public release of 9.2 next week. Regards, Sieghard secones From: [email protected] [mailto:[email protected]] On Behalf Of Paul Roberts Sent: Saturday, December 5, 2015 5:07 PM To: [email protected] Subject: voiceover going off Hi all, Quite a while since i've posted on here but this is due to on-going email issues on my main PC. Anyway, I currently use an Iphone 5S and currently ruhning IOS8.3. Since I bought my phone back in March 2014, I have had occasions when Voiceover for some reason, stops talking and the only way to get it back is usually to plug it in and after a time, Voiceover is back to normal. this hapend recently when at a concert in Liverpool, Voicever wouldn't talk and so when I got home and plugged it in, it was fine after a few minutes. A fortnight ago I was staying near Preston and whilst on the train up, I checked for mesages and had sevearl which I decided to read later on when I arrived. I locked my phone and then an hour or so later, I decided to read those mesages, plus send sevearl Emails. well, Voiceover didn't work and even plugging in didn't make any differenc. I got a member of hotel staff to come up so they could ring my Iphone to see if it would activate but when I asked if the phone was on, they said it was and that it was ready to unlock. Well I got them to unlock but of course had to get them to enter my pass code. As the screen looked normal, I got them to go to settings, general, accessibility and then tap on voiceover. Once done, Voiceover was back to normal and on checking the tripple tap of the home keky, that was stil working. This is the first time i've had to actually switch voicever back on after a glitch and am somewhat baffled as to how this hapend in the first place. The other thing is that these sorts of glitches tend to happen, either when i'm say in work, or out locally or away in another area and so I'm wondering if there's something in settings which I need to look at and possibly change, so as to stop such glitches from happening. any thoughts on the above would be most welcome. Regards Paul. _____
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