Hi Zoe,

 

Photos and videos can be copied to a PC just like you would copy something from 
a USB stick or SD Card. Connect your iPhone to the PC with the Lightning cable, 
open Windows Explorer with Windows Key+E, find the iPhone which should show up 
and you can browse to the images folder, find the photo and/or video you want 
to copy and just copy and paste. You may or may not be able to delete it from 
there as well, for me I somehow can’t delete pictures, others have said they 
can, but once copied, you can always go to the Photos app on the iPhone and 
delete the video there.

 

As for Facetime and iMessage, make sure he has this turned on in Settings and 
also that he is connected to the internet either via WiFi or via cellular data.

 

Regards,

Sieghard

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Zoe Fiogkos
Sent: Tuesday, December 29, 2015 8:04 AM
To: [email protected]
Subject: videos on an iPhone 6

 

Hi guys, my husband who is sited got a free iphone 6 and for the most part he 
is loving it.  Even though I’m a blind user I’m successfully teaching him how 
to use it, but I’ve run into 2 problems and I’m hoping you guys can help.

I don’t know if I’m having a brain fart, excuse my language or if I’ve never 
done this and simply don’t know how.

Problem 1 my husband took a home video and he wants to save it onto our laptop. 
 Using itunes how do we save the video onto our laptop so we can delete it off 
his phone.  His phone is only 16 gb capacity so he wants to save things on the 
laptop.  How do we do this.

Problem 2 we want to use facetime between us but on my phone which is a 6 plus 
I can’t see him on facetime.  When I go into my contacts for example Kathy, 
voiceover says iphone text iphone call iphone facetime.  But when I go under my 
husband I only get text and call.  Any ideas?

Regards

Zoe

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