I seldom use iBooks, but when I had vision, in most cookbooks the first page of 
each chapter has a photo featuring foods from the chapters recipes. I'm curious 
if voiceover is reading this way because there is a photo. If possible, have 
you tried advancing a page or two into a chapter to see if every page is read 
this way? I understand how frustrating things like this can be. Hopefully, 
Apple will be quick in refunding your money. 

Donna

> On Jan 3, 2016, at 2:21 AM, Mary Otten <[email protected]> wrote:
> 
> Hello all,
> Today, I purchased two cookbooks in the iBooks store. I could have purchased 
> them on Kindle, but because I have generally had better luck navigating the 
> specifics of a book and iBooks, I spent my money there. Neither book is 
> readable on my iPad or my iPhone. After I get rid of the ridiculous 
> non-friendly view in table of contents by changing it to a list of you, and 
> double tap on the chapter I want to read, I don't get anything intelligible. 
> I get random letters and voiceover saying "background image" background 
> image" background image" ad infinitum. It has been a while since I have 
> purchased a cookbook. And if this is how they're all going to be, it's going 
> to be a lot longer before I waste anymore money on Apple's books. Have others 
> had similar problems? I wrote Apple accessibility. And I suppose they're 
> probably going to send me off to some damned link that will have six other 
> links that I will have to follow and eventually get nowhere, which is what 
> happened to me the last time they sent me on a wild goose chase after an 
> iTunes problem. I hope not, since this is clearly an excess ability problem, 
> so they ought to go to bat and number one, figure out what causes it and fix 
> it and also help out with refunds. But I really am curious if others are 
> having this problem.
> Mary
> 
> 
> Sent from my iPhone
> 
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