Did you get an Emailed receipt from your in-app purchase?
If so, there should be a link in there to report a problem and you can request 
a refund.
If that doesn't work, call Apple Accessibility and explain the problems you are 
having with iTunes and JAWS. I've had very good experiences doing that and 
once, when also trying to get a refund, they took care of it for me since the 
process wasn't accessible.
Richard


> On Jan 17, 2016, at 3:38 PM, Joe <[email protected]> wrote:
> 
> Hi, I've been attempting to get an app refund via iTunes. I'm on a PC,
> Windows 7, latest version of iTunes. I log into my account, click See All
> under Purchase History, but the subsequent dropdown lists aren't accessible
> with JAWS. All I can find is January 2011 on the dropdown lists, but I can't
> figure out how to make it change the values. Has anyone using a similar
> configuration on Windows found a workaround?
> 
> Joe
> 
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> Twitter: @ScribblingJoe
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