Hello Sarai, I am sorry you have had difficulty in using Apple Pay. Rest assured that once you get the hang of it, it will quickly become your payment method of choice.
There are a couple of things to keep in mind when using Apple Pay. First, because of various security policies, some vendors require that either you or the cashier confirm the payment, by tapping a soft-button on the terminal, after initiating Apple Pay. This is usually not the case but, in the case of some vendors, it is. Second, if you recently rebooted the phone, you must first enter your unlock password in order to use both either the phone or Apple Pay. So, having said this, when you're ready to use Apple Pay and assuming all is well with your preferred credit card and, that you only have one credit card on file for use with Apple Pay: 1. Wait until the cashier tells you that the system is ready to accept payment. You may also ask the cashier if he/she is ready to accept payment. 2. With the phone locked, that is to say, with the screen turned off, place your finger, which you use to unlock iPhone, on the HOME button as you move the device to within 2 inches of the terminal transmitter. Be certain not to depress the HOME button, just keep your finger on top of it until you feel a double-vibration. 3. At this point, the transaction should be complete, however, at certain locations, a message will pop-up on the vendor's terminal display requiring you to confirm the purchase. In such an instance, someone will need to tap that button in order to complete the transaction. Finally, and I cannot underscore this enough, it is extremely important that you place iPhone to within 2 inches of the terminal transmitter in order to initiate payment. Some people think that just because the credit card pops up on the phone's display, that the transaction is in progress. It is not. If the phone is not close enough, even though the display is awake, the transaction will not be initiated. Oh, while it is not necessary for the phone to first be locked in order to use Apple Pay, I find that first time users of the payment method do better when beginning the transaction from that state. Good Luck, Mark -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sarai Bucciarelli Sent: Wednesday, February 17, 2016 5:25 PM To: viphone@googlegroups.com Cc: macvisionar...@googlegroups.com Subject: Frustrated with Apple Pay Hi guys: I have a new iphone 6s. I bought it for Apple pay. I cannot get it to work! I went to Sprouts, and Petco, who have apple pay. I held my phone up to the reader. Phone vibrated, and brought up my credit card. I touched the finger id. nothing happened! I cannot figure it out! Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
