Hi Richard, Bookshare would not make this company stand up and take notice. That’s what Christine wants there is no reason that they couldn’t put a routine in their program to even scan the pdf with great accuracy and make the app put it in to an rtf format for example.
> On Feb 19, 2016, at 8:39 AM, Richard Turner <richardturne...@outlook.com> > wrote: > > You may also want to contact some of the magazines that are on that platform > and ask them to put pressure on them to make the publications accessible. > Or, provide them in another accessible format, like through Bookshare? > > Richard > > > From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> > [mailto:viphone@googlegroups.com <mailto:viphone@googlegroups.com>] On Behalf > Of Christine Grassman > Sent: Friday, February 19, 2016 7:31 AM > To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> > Subject: Unacceptable Response from Issuu Support Team Regarding VoiceOver > Accessibility > > > Dear All: > > Issuu is an app which provides access to millions of magazines, newsletters, > etc., on virtually any topic you can think of. My son, who is also a > VoiceOver user, wanted to access his high school’s newspaper which is on the > platform. However, it is in an image pdf. Furthermore, trying to get around > the app is nightmarish, and it does not appear that any of the available > resources is accessible. > I wrote to their support center, and this is the response I received. My > response to that unhelpful response is first, with the response in the > middle, with my original message at the bottom. I think this is absolutely > something which should be available to those who use screen readers. If > others agree, I think we should bombard them with requests to make their > platform accessible. > Christine > > > >> Begin forwarded message: >> >> From: "Christine Grassman (issuu Support Team)" <feedb...@issuu.com >> <mailto:feedb...@issuu.com>> >> Subject: Update from issuu Support Re: Poor VoiceOver accessibility >> Date: February 19, 2016 at 10:16:27 AM EST >> To: Christine Grassman <cgrassman1...@gmail.com >> <mailto:cgrassman1...@gmail.com>> >> Reply-To: issuu Support Team <feedb...@issuu.com <mailto:feedb...@issuu.com>> >> >> ## Please do not write below this line ## >> >> <image001.jpg> >> Christine Grassman >> Feb 19, 16:16 >> >> With all due respect, there is no excuse for this. Apple makes available to >> developers, free of charge, guidelines for making apps accessible. There's >> absolutely no reason not to do this. >> Christine >> >> Sent from my iPhone >> >> >> <image001.jpg> >> Angel (Help Center) >> Feb 19, 11:51 >> >> Hi Christine, >> >> Unfortunately we don't have a way for those with visual impairments to use >> screen reading technology or have a way to make our site accessible at this >> time. We also haven't been informed of any plans to add that functionality >> any time soon. I'm so very sorry about that. >> >> If we do introduce this functionality at any point, we will put up an >> announcement on our blog (blog.issuu.com <http://blog.issuu.com/>) and on >> our help center (help.issuu.com <http://help.issuu.com/>), so please do keep >> checking these places for updates. >> >> Please don't hesitate to write back if you have any other questions, and >> we'd be happy to assist you. >> >> Best regards, >> Angel >> >> issuu is on iOS <http://bit.ly/issuuonios> and Android >> <http://bit.ly/IssuuOnAndroid>. >> >> To learn more about issuu, please visit our Help Center >> <http://help.issuu.com/hc/en-us>. >> >> >> <image001.jpg> >> Christine Grassman >> Feb 15, 22:42 >> >> I am blind, as are my children. We use iPhones with VoiceOver accessibility >> to access text. I am deeply disappointed that Issuu is not voiceover >> accessible. Only some features are accessible, and one cannot find and read >> magazines. In this day and age, this is unacceptable. Information should be >> accessible to us just as to others. >> There is no reason why the text of your millions of publications should not >> be accessible using a screen reader. I hope that you will address this as >> quickly as possible. >> Christine Grassman >> >> Sent from my iPhone >> >> >> This email is a service from Help Center. 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