Alan, True enough but there should be alternatives one would think for these.
> On Feb 19, 2016, at 9:18 AM, Alan Paganelli <alanandsuza...@earthlink.net> > wrote: > > I went through this with iPhone Life. They were very nice folks who took the > time to explain to me that the reason why they use PDF is so the magazine in > PDF format looks exactly like the print magazine. PDF is actually a picture > of the document and no screen reader can read a picture to you. > > HTH > > > Alan > > Sent from my iPad Air > > On Feb 19, 2016, at 7:31 AM, Christine Grassman <cgrassman1...@gmail.com > <mailto:cgrassman1...@gmail.com>> wrote: > >> >> Dear All: >> >> Issuu is an app which provides access to millions of magazines, newsletters, >> etc., on virtually any topic you can think of. My son, who is also a >> VoiceOver user, wanted to access his high school’s newspaper which is on the >> platform. However, it is in an image pdf. Furthermore, trying to get around >> the app is nightmarish, and it does not appear that any of the available >> resources is accessible. >> I wrote to their support center, and this is the response I received. My >> response to that unhelpful response is first, with the response in the >> middle, with my original message at the bottom. I think this is absolutely >> something which should be available to those who use screen readers. If >> others agree, I think we should bombard them with requests to make their >> platform accessible. >> Christine >> >> >>> Begin forwarded message: >>> >>> From: "Christine Grassman (issuu Support Team)" <feedb...@issuu.com >>> <mailto:feedb...@issuu.com>> >>> Subject: Update from issuu Support Re: Poor VoiceOver accessibility >>> Date: February 19, 2016 at 10:16:27 AM EST >>> To: Christine Grassman <cgrassman1...@gmail.com >>> <mailto:cgrassman1...@gmail.com>> >>> Reply-To: issuu Support Team <feedb...@issuu.com >>> <mailto:feedb...@issuu.com>> >>> >>> ## Please do not write below this line ## >>> >>> >>> Christine Grassman >>> Feb 19, 16:16 >>> >>> With all due respect, there is no excuse for this. Apple makes available to >>> developers, free of charge, guidelines for making apps accessible. There's >>> absolutely no reason not to do this. >>> Christine >>> >>> Sent from my iPhone >>> >>> >>> >>> Angel (Help Center) >>> Feb 19, 11:51 >>> >>> Hi Christine, >>> >>> Unfortunately we don't have a way for those with visual impairments to use >>> screen reading technology or have a way to make our site accessible at this >>> time. We also haven't been informed of any plans to add that functionality >>> any time soon. I'm so very sorry about that. >>> >>> If we do introduce this functionality at any point, we will put up an >>> announcement on our blog (blog.issuu.com <http://blog.issuu.com/>) and on >>> our help center (help.issuu.com <http://help.issuu.com/>), so please do >>> keep checking these places for updates. >>> >>> Please don't hesitate to write back if you have any other questions, and >>> we'd be happy to assist you. >>> >>> Best regards, >>> Angel >>> >>> issuu is on iOS <http://bit.ly/issuuonios> and Android >>> <http://bit.ly/IssuuOnAndroid>. >>> >>> To learn more about issuu, please visit our Help Center >>> <http://help.issuu.com/hc/en-us>. >>> >>> >>> >>> >>> Christine Grassman >>> Feb 15, 22:42 >>> >>> I am blind, as are my children. We use iPhones with VoiceOver accessibility >>> to access text. I am deeply disappointed that Issuu is not voiceover >>> accessible. Only some features are accessible, and one cannot find and read >>> magazines. In this day and age, this is unacceptable. Information should be >>> accessible to us just as to others. >>> There is no reason why the text of your millions of publications should not >>> be accessible using a screen reader. I hope that you will address this as >>> quickly as possible. >>> Christine Grassman >>> >>> Sent from my iPhone >>> >>> >>> This email is a service from Help Center. Delivered by Zendesk >>> <http://www.zendesk.com/>. >>> [J5P6X7-GL7J] >> >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at caraqu...@caraquinn.com >> <mailto:caraqu...@caraquinn.com> >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> <http://www.mail-archive.com/viphone@googlegroups.com/> >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com >> <mailto:viphone+unsubscr...@googlegroups.com>. >> To post to this group, send email to viphone@googlegroups.com >> <mailto:viphone@googlegroups.com>. >> Visit this group at https://groups.google.com/group/viphone >> <https://groups.google.com/group/viphone>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > <http://www.mail-archive.com/viphone@googlegroups.com/> > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com>. > To post to this group, send email to viphone@googlegroups.com > <mailto:viphone@googlegroups.com>. > Visit this group at https://groups.google.com/group/viphone > <https://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
