Ruby,
In settings for KNFB Reader, make sure the reader setting below says 
on.Automatically start reading Switch button on
I would also make sure the camera setting for flash is set to off.
Batch mode should be off for single pages.
document type should be set to single column unless you know the document is in 
columns.
That should get you started.
HTH,
Richard

Sent from my iPod 6

> On Mar 14, 2016, at 9:50 AM, rubyalphonse <[email protected]> wrote:
> 
> Hi Richard, well yess, I did. Is there anything that I have to do in the 
> settings? bach mode should be on or off? Document type, what should I select? 
> Just please give me some instructions for me if you don’t mind. I would be 
> much obliged to you, I hope I won’t be disappointed in buying this KNFB 
> Reader, as it is, very expensive. Can I return this APP back? Will that be 
> allowed? Thanks Ruby
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Richard Turner
> Sent: 14 March 2016 21:32
> To: [email protected]
> Subject: Re: KNFB Reader doesn't read
>  
>  
> Did you give it permission to use the camera when you first launched the app?
> Richard
> 
> 
> Sent from my iPod 6
> 
> On Mar 14, 2016, at 8:45 AM, rubyalphonse <[email protected]> wrote:
> 
> Hello all, I bought KNFB Reader yesterday, I don’t know how to set it up I 
> think, how many times I took a picture it is not reading. How to fix the 
> settings for it, so that, it reads automatically as soon as I take picture. I 
> use stand scan pro,  Any help is appreciated. Thank you, Ruby
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