I spoke with another tech support person at Audible today. I could hear
voiceOver on the iPhone she was using. While she could not reproduce my
problem, she was not dismissive toward me. We went through the drill of
uninstalling the app, powering off the phone and rebooting it, and
re-installing the app, despite having already done those things last
week when I spoke with the first tech support rep. I still can't log
in. Once I have entered my email address, when I attempt to open the
password field, I hear a sort of wup-wup noise. The keyboard disappears.
I see "forgot password?" and "Need Help?" and I don't remember if
there's anything else. Somehow, the rep had me get to a place where I
could send a bug report that apparently gives them some specifics about
my phone. I would like to get back to that home screen to try
Sieghard's suggestion about logging out, but I don't remember how the
rep got me to that if I couldn't log in. I'm about ready to remove the
app from my phone permanently.
Kathy Blackburn
[email protected]
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