Hello,
Once you are in the screen where the movie is playing there is a button called audio and subtitles. Double tap on this button. Once you do there is a big list of language options for the audio and for subtitles. The option you are looking for is under the audio section and should say something like english with description. Make sure that option is selected and it should turn the audioo description back on.

Regards,
Greg Wocher

On 4/1/2016 6:54 AM, Lois Butterfield wrote:
Hi all,
I have been listening to Criminal Minds on netflicks. It was described. Somehow, I apparently have changed something, because it is no longer described. Do you have any idea what I can check or how to change it back to audio description?
Thanks,
Lois
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