Hi, Actually, what you do is go into settings and then select settings for itunes and app store. Click on that and you'll get a page with information. There is a button for account id cliak that and you get another screen with several options and the one you want is view id or something similar. Click there and you'll be asked for your apple password; Enter it the go to the next screen. This will have a lot of info including a heading called manage subscriptions. That's where you want to be.
Hope this helps, Don ----- Original Message ----- From: deidre muccio <[email protected]> To: [email protected] Date: Tuesday, April 26, 2016 10:32 am Subject: managing subscriptions through the App store > > > Hello > I recently got notified to renew a premium podcast subscription. I was given > instructions on how to manage my subscriptions through I Tunes on my phone. > Once signed in to My Account, I saw everything but the manage subscriptions > button. I saw payment, buy, change account info, but nothing to do with > subscriptions other than e mail subscriptions. Neither did I get to a place > where I saw any of the subscriptions listed that I had paid for such as WTF > or Howl. > I was told to go through I tunes in settings which I did. I found > various pages on the Apple site for managing my info but once again nowhere > did I see how to manage my subscriptions. > I was told not to do this through the actual App which I had > downloaded on the phone. When I did that I did see a place to auto renew > once logged into my account but it could not be activated. In fact, a > sighted friend did not see the same info on the page as voice over spoke to > me. > Is it time to call Apple Accessibility, or is someone on list > familiar with this issue and figured it out enough to tel me what step or > place I am not getting to. > I am a bit confused about why a company that publishes an App for an > I phone cannot help you manage your account if you signed up for it using > your phone, as opposed to a computer. There is I Tunes then there is the > HowlApp > > .. I purchase my subscription to Howl via I Tunes. Why are the two not equal, > or why is customer service for that App not able to see my subscription > info? > > Deidre > > - > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPCbi'hone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
