I had recently gone through this same bug, with the sound and call coming through the handset instead of the headset, but it all started when I updated to 9.3, so I’m actually thinking that this may be an iPhone firmware/iOS issue, and not the headset issue.
This is further bolstered by the fact that you’re getting this same issue with the Edge, as I’m using the Legend. Either way, thanks for the fix, I had no idea that doing that would accomplish that. I always had to turn my headset off then on again to get the call audio routed through the headset. Thanks again for the tip. Victor From: Cristóbal Sent: Tuesday, April 26, 2016 11:22 PM To: viphone@googlegroups.com Subject: RE: Plantronics Voyager Edge headset See, now you had me second guessing myself. I totally blanked on how I was always doing it. I crumbled under pressure... Anyway, there you go. I don’t use the hands free answer/hang up features or caller ID as I find them either unreliable or unnecessary, but all that aside, I’ve found the Edge to be the most complete single earpiece that I’ve used so far. Be aware though, you’re going to find that sometimes, when answering a call or making a call, the audio doesnt’ always root to the Edge. Other’s have commented about this and have also experienced this issue with other bluetooth earpieces so maybe it’s somethingg more to do with bluetooth earpieces and not Edge specific. If it does happen, pressing and holding the call/hangup button on the fat part of the Edge till you hear the quick beep will make the call audio go through the earpiece. Annoying, but at least there’s a fix for it. A question, are you getting an electronic frequency hum with the backbeats when Voiceover speaks? I’ve been thinking of getting the backbeat pro and was curious if this humming that I come across with other bluetooth stereo headsets is also present in them. From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Tuesday, April 26, 2016 4:46 PM To: viphone@googlegroups.com Subject: RE: Plantronics Voyager Edge headset Hi Keith and Merv, OK, so I guess that is why this list exists. I tried all sorts of stuff, but I hadn’t tried pushing and holding the voice control button on the boom arm or maybe not long enough. Yes, Keith, it works perfectly. It is also good to know that the earpiece senses that it is being removed, the Plantronics Backbeat Sense stereo headset I also purchased recently does that as well and it’s a nice feature. Now I am quite happy with my purchase. Of course I have to dig out my old Jabra and try pushing and holding the button on the boom arm, maybe it will also play/pause that way and I would have used it for years not knowing about it. Regards, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Kramlinger, Keith G., M.D. Sent: Tuesday, April 26, 2016 4:32 PM To: 'viphone@googlegroups.com' <viphone@googlegroups.com> Subject: RE: Plantronics Voyager Edge headset Hi Sieghard, I just tried it with my Edge, having never tried it before. I was able to successfully pause and restart both music from the Music app, and an Audible book. Near the top of the boom on which the mic is located is a small button. I just held it down for about 2 to 3 seconds until I heard a beedp, and it paused or restarted playback. Hope this works for you, Keith From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Tuesday, April 26, 2016 6:11 PM To: viphone@googlegroups.com Subject: Plantronics Voyager Edge headset Hi List, I just received my Plantronics Voyager Edge headset today. From all the descriptions I expected it to be smaller, this headset is not really smaller than my Jabra Supreme which in fact is smaller when it is folded. The main difference is that the Supreme sits on the ear and requires a hook and the Edge goes a bit in the ear and seems to stay in place quite securely. It also feels quite comfortable. Anyhow, I had asked prior to purchasing whether it is possible to play/pause audio with this headset and I was told it is. I think Cristobal was one of the people who answered, but I could be wrong. Anyways, I’d really appreciate if I could be enlightened as to the secret on how to do this. I pushed every button I could find on this when I had an Audible book playing, but it does not seem to be possible to pause playback this way. All I can find on this headset is an on/off slider switch, volume up and down buttons (they all sit sort of on the edge, then there is a button on the back of the little boom arm which, when pressed says “Say a command” and there is the main area where if you press without anything going on the headset announces the remaining talk time, when the phone rings this becomes the answer/hang up button and if you press and hold for a moment it invokes SIRI. Answering a call by saying “Answering” when the phone is ringing also seems to work well, but this also was reliable with my Jabra Supreme and in fact everything else from the button on the boom arm to the volume buttons and so on is extremely similar to my old Jabra. . I primarily invested in this relatively expensive headset because I really like the ability to play or pause audio and I’d be quite disappointed if this wasn’t possible especially after having people tell me it was. Regards, Sieghard -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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