I use the TWC app to pay my bill & the TWC app to watch TV on the go. I find 
the app accessible. 

Donna

> On May 3, 2016, at 4:51 PM, Brian Fischler <[email protected]> wrote:
> 
> I am curious if there are any Time Warner customers out there and how 
> accessible their app is for paying your bill and accessing content? I am 
> currently with Verizon Fios and have had it with them as there is no way for 
> a person using VoiceOVer on the mac to pay their bill and the app now has a 
> captza on it that is completely inaccessible. Additionally Verizon Fios wants 
> to charge you to pay your bill over the phone. Yes, I have discovered they 
> could be the worse company out there. I had spoken to their E team about 
> making things more accessible but have done so for over a year and still 
> nothing, they are going in the wrong direction with their accessibility and I 
> have had it with them. Also I still cannot get described video on the 
> networks which I should be able to get. Thanks,  
> 
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