Hi,

 

I'm getting a message I've never seen with itunes.  When I tell it to sync
music or apps, it is telling me that the phone is synked with another
library and it gives the name of that library which is the name of my
computer before I had to erase and rebuild it with a new installation of
Windows and itunes.  The prompt wants me to erase my iphone and restore it
using the library from the old hard drive since it says it can only be
synked to one library at a time.

No idea how a second library got created or where it came from.  I don't
want to do this as those files no lonhger exist on the computer if the sync
uses the computer I will loose everything on my phone.  If the library it is
talking about is actually on my phone then I guess it would be ok???

Apple support was no help.

 

I'm not panicing here as everything is safely still on my iphone but I need
to figure out how to get it in to itunes so I can put it on my new iphone.

 

Any thoughts?

Thanks -Steve

407-301-0670

 

 

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