If you created a back up before the restore, you will experience the same issues and less it was a hardware issue that was causing the problem. I suggest you go into your iPhone settings followed by General then go to reset and reset all settings. Not all content and settings. This will affect all of the settings that you have changed on your iPhone so you will have to go back into your settings and configure the settings to your liking. Hope that helps.
Regards, Feliciano For tech tips and updates, LIKE www.facebook.com/theblindman12v Follow www.twitter.com/theblindman12v > On Jun 9, 2016, at 10:36 PM, Terri Stimmel <icecreamlove...@outlook.com> > wrote: > > Hello everyone, > > First of all, this may be a bit long. I apologize for that. I just want to > give as much detail, as possible. I am really hoping that someone knows what > is up. > > Ok, first off, I realized why I could not get my phone to play over the > docing station. I had totally forgot that this was an issue, and then it just > clicked in. I have to remove my case, in order for the piece to go directly > in to the phone, I mention this for a reason,. > > So anyway, once I figure this out, I decide to play with Spotify. I muted my > phone, so I would not get all the alert noises coming through the speakers, > and interrupting the music. > > things were going just fine. we listeneed to one album, and I was about to > switch to another. Well, as I was about to get the other album to play, I got > an alert that I just got a text message. > then all of a sudden, the phone sounded as though it said, oikm, real low, > and then made the sound it would make, if you were plugging it up. > > All of a sudden, I realized that my voiceover was off, I asked my sighted > boyfriend, if he could try and help me. He was able to tell me that the > volume was all the way down. It took us a while to get it back up. I could > hear the little clicks it makes, when you are sometimes trying to turn the > phone up,. > > we thought it would be best to restart it, so we did. Voiceover was not on, > so I got serie to turn it on. It did, and the phone talked, until I got it > unlocked. then it was as though it was off again. but it was not! > > I realized that if i talked to Seriem, and made a call, the phone would do > anything, as long as I was in the call. I also found out that I can get > calls, and voiceover will come on and tell me who is calling, and let me take > the call. Again, the whole time I am on the phone, the voiceover works fine. > > A friend of mine told me that this was an audio bug, and that it happens to > her husband at times,. I do have the latest version of software installed, > and have had no problems. > My friend told me that I needed to do a restore from backup. She told me I > needed to use Itunes to do this. > > well I have Itunes on this laptop, but I have never connected this phone to > it. So I went and did this, and I tried to do a restore from backup. I do not > know if I was successful, or not. I am not good at using Itunes. It does not > make sense to me, and I do not think it always gives enough feedback. but > this is just me,. > > If the restore to backup did work, it did not fix my phones issue. I even > restarted the phone with my boyfriend's help, to see if that would make a > difference,. > > I also called AT&T. I got a really nice ladym, who actually took the time to > try and help me,. She even tried to look up reasons I may have been having > the problem. AWe did discover that a lot of the Voiceover functions had been > shut off,. So we fixed all that. > She even thought at one time it might have been a proximity sensor issue, So > she had me do some testing with that. No luck, of course. > > So then she tried to get someone from Apple. We waited 40 minutes together, > and then she left me waiting on my own. I waited about another 20 minutes, > But they must have been rather busy. I just could not wait any longer. I was > getting tired, and frustrated. So I ended the call. > > Does anyone have any clue as to why my phone is doing this? > If so, is there an easy fix for it? > If so, what do I need to do? > Would someone please tell me the exact steps on how to do a restore from > backup, and how to know if it was successful? Maybe I did this wrong. > > I feel I may have to go to the Apple store. I really do not want to have to > do this. > > Any help with this crazy mess, would be very much appreciated. I am at a > complete loss! I did not realize just how much I depend on my phone, and just > what all I do with it,. It has only been a few hours, and I miss it already. > LOL! > > Thank you for taking the time to read this. I really hope someone can help. > > Terri > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
