Hi, two questions. Got a replacement phone 6s as my other phone was acting 
strangely and they at sprint couldn't fix it. The technician did a download of 
previous phone and upload to new phone. Everything apps is here, but two 
problems.

1. Siri is too quiet. I have volume in the rotor, but it seems to only run 
voice over. This was the problem, one of
them, with phone I switched from. I can barely hear her. I have a battery case. 
Could that in some way be making it do this? Grasping at straws!

2. I bought 3 ringtones. Is there a place I can download them again without 
paying for them again? Would they be in iTunes I had already paid for them? Why 
didn't they come over with all the other things? Any help is deeply appreciated 
and thanks ahead of time. Rather desperate to have these things resolved. Just 
thought of something. If he downloaded from other phone, could it have 
downloaded the problems? Ug. Now about to tear up! Thanks for help.


reggie & Lex

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