the backup/sync/transfer purchases options under the devices submenu aren’t 
even enabled.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Pete Nalda
Sent: Friday, July 15, 2016 6:35 PM
To: viphone@googlegroups.com
Subject: Re: iPad/iPhone not showing up in iTunes

 

That side bar along the side is hidden since 11 something. There should be a 
drop down devices tab, last item to the right. Is it there?

Egun On, Lagunak! (basque for G'day, Mates

Louie P (Pete) Nalda

MySpace.com/musikonalda

Facebook.com/lpnalda

Linkedin.com/in/lpnalda

Twitter: @lpnalda


On Jul 15, 2016, at 8:20 PM, Cristóbal <crismuno...@gmail.com> wrote:

Hello list,

So I haven’t used iTunes in forever. Probably since V11.x so I haven’t kept up 
with many changes with the program other than general comments of the most 
recent versions not being terribly accessible with screen readers.

Today, I wanted to back up my wife’s Air to restore to a new Air II that we 
just got her. iTunes is updated to the most recent release (12.4.x). No matter 
what I’ve tried, I can’t get the tablet to be recognized by iTunes. The 
computer does acknowledge the device when it’s plugged in and the iPad  even 
gives me that trust/do not trust this device message which I click allow on, 
but even then, no dice in iTunes.

I’ve tried different USB cables and ports on the tower.

I’ve even tried plugging in my iPhone and no go either.

Not even my sighted wife sees anything pop up on the screen. 

Does anyone have any idea how to crack this nut or what may be going  on?

Thanks,

Cristobal

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