Marie,

I have have had this problem from time to time with the 6S. I have found that 
Siri gets me out of the problem. I askSiri  for voice-over to be put on, 
assuming that it is turned off, and Siri sometimes says that it is already on. 
I therefore say turn voice-over off. After doing this I can then ask for 
voice-over to be put back on once again and it then works!I think it is another 
of those voice-over bugs and I must report it. I am really waiting to see 
whether it happens to me with iOS 10.

I hope this helps!

Carol P

On 9 Sep 2016, at 19:20, Marie Lyons <mlyons...@gmail.com> wrote:

This is a cautionary tale with a happy ending. On Thursday night I couldn’t get 
Siri and voiceover to work. The last time that happened I plugged it into my 
computer and voila. I tried it again but couldn’t do anything with the phone. 
Well I thought that since I couldn’t do anything else I may as well back up the 
phone. I called disability support. We had to do a restore to the phone. Well I 
restored to the backup I made the night before and was all up to date. The 
moral of the story is backup your phone.<smile>

Marie Lyons

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