Reinstalling it fixed everything. The one thing I can't figure out now is why 
it isn't making the picture taking sound and other sounds.

Sent from my iPhone

> On Sep 14, 2016, at 10:00 AM, Richard Turner <[email protected]> 
> wrote:
> 
> Hi,
> I'd make sure the receipt was on a dark background and double check if the 
> numbers it translates are correct.
> But, you could also send them the image file associated with that document I 
> think.
> Or, just use the camera and take a picture of the receipt and send it to 
> them, assuming they are sighted.
> 
> Richard
> 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> kelby carlson
> Sent: Wednesday, September 14, 2016 6:51 AM
> To: [email protected]
> Subject: Re: KNFB Reader and iOS 10
> 
> A related question: Is there a particular configuration that is best
> for scanning receipts? I need to take a scan of one and send it to
> someone else.
> 
>> On 9/14/16, Richard Turner <[email protected]> wrote:
>> 
>> I had a similar problem even after selecting add page to document.
>> I deleted the app and reinstalled it and it is now working correctly.
>> If I choose batch mode, I can take several pages in a row then process them.
>> Or, add a page to a document using manual picture and it works.
>> 
>> If that doesn't work for you, then I'd also write directly to support.
>> HTH,
>> Richard
>> 
>> 
>> (Sent from my iPhone 5S)
>> 
>> On Sep 14, 2016, at 5:55 AM, kelby carlson
>> <[email protected]<mailto:[email protected]>> wrote:
>> 
>> I am really regretting downloading this upgrade now, as my KNFB reader
>> has become inoperable. It will not let me recognize out of a document
>> window after I have taken a picture, so i can't take consecutive
>> pictures; I have to close the app to take another one.
>> 
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